Delivery & Sales Support Specialist

Rs Group; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

Rs Group is seeking a Sales Support Coordinator in Makati, Philippines, to ensure accurate delivery and documentation of customer orders. You will work with logistics to track shipments and validate required paperwork for payment processing.

The role involves supporting cross-functional teams to resolve disputes and improve cash collections. The ideal candidate has a degree in Business Administration or related field, 1–2 years of experience, and strong English communication.

Qualifications

• Degree in Business Administration or related field.
• 1–2 years of experience.
• Willing to undergo fieldwork as needed.
• Strong coordination and follow up skills.
• Attention to detail in documentation requirements.
• Fluent English in speaking and writing.
• Familiarity with delivery documents (Delivery Note, POD, Sales Invoice).

Responsibilities

• Coordinate with logistics provider to track goods and ensure customer requirements are met.
• Verify that all documentation is complete to enable payment processing.
• Ensure delivery notes and POD are received by DN, email, or system acknowledgement.
• Collaborate with Sales, Credit, Customer Service and Operations to resolve issues.
• Perform goods receipting process from customers.
• Identify and log customer disputes to initiate resolution and escalation.
• Support workflow to achieve cash collections targets.
• Carry out other duties as assigned by Team Leader or Manager.

Skills

Coordination

Follow up

Attention to detail

English communication

Education

Business Administration or related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Rs Group is seeking a Sales Support Coordinator in Makati, Philippines, to ensure accurate delivery and documentation of customer orders. You will work with logistics to track shipments and validate required paperwork for payment processing.

The role involves supporting cross-functional teams to resolve disputes and improve cash collections. The ideal candidate has a degree in Business Administration or related field, 1–2 years of experience, and strong English communication.