Delivery Manager

Metrobank; Makati; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

Metrobank seeks an Delivery Manager to coordinate analytics projects across DSAA. You will drive tool upgrades, ensure production stability, and collaborate with ITG, ISD, and vendors to deliver measurable business insights.

The role requires strong PM and technical skills, 5+ years in IT, and fluency in English. You will work with SAS Viya, Power BI, and data platforms to support regulatory and operational needs.

Qualifications

• Experience in System Delivery Management for end-to-end BI/analytics projects.
• Background in ETL (Extract, Transform, Load) processes.
• Experience using BI, dashboards, reporting, and data visualization tools such as Power BI or Tableau.
• Bachelor's Degree in Computer Science, Information Technology, Management of Information Systems or related field.
• 5+ years of relevant IT experience with demonstrated project management experience.
• Strong technical and PM skills with cross-functional collaboration.
• Fluent in written and spoken English.
• Driven, proactive, and able to work under pressure.
• Ability to manage multiple projects with tight deadlines.
• Excellent collaboration and interpersonal skills.
• Project Management certification is a plus.

Responsibilities

• Support planning and tracking of intra- and inter-department technology, analytics, or business processes/projects.
• Interface with stakeholders including senior management, technical teams, and external partners.
• Coordinate DSAA projects to ensure timely updates and scheduled activities.
• Lead scheduling, coordination, cost estimation, risk assessment, communication, and tracking of DSAA projects for new analytics tools or upgrades.
• Lead system test requirements to minimize production disruption.
• Monitor DSAA tools/tech (SAS Viya, SAS EG, Power BI) and troubleshoot as needed.
• Maintain and optimize DSAA tools and systems for maximum efficiency.
• Address bank requirements related to audits, compliance, and procurement.

Skills

System Delivery Management

ETL

BI Visualization

Project Management

English Communication

Education

Bachelor's Degree in CS/IT/MIS

Tools

Power BI

Tableau

SAS Viya

SAS EG

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Delivery Manager

Job Summary

Takes on non-analytical DSAA tasks that are critical to the division’s analytic delivery. Primarily, these are tasks related to tools and systems adoption, enhancement, or maintenance, which require coordination and collaboration within DSAA departments and with cross-functional teams both internal (e.g. ITG, ISD) and, when applicable, external parties (e.g. vendors). Other tasks may include the fulfillment of requirements related to audit, compliance, regulatory reporting and operational administration.

Specific Duties & Responsibilities

• Support the division in planning and tracking new intra-department and inter-department technology, analytics, or business processes/projects.
• Interface with a diverse set of stakeholders including senior management, technical teams, and external partners
• Perform day-to-day project coordination of DSAA projects, ensuring that project stakeholders get timely project updates and that all activities happen as scheduled.
• Lead the scheduling, coordination, cost estimation, risk assessment, communication, and tracking of DSAA projects that bring in new analytic tools and techniques or upgrade existing ones. These tools and techniques may involve, but are not limited to, analytics technologies, data repositories, industry-standard analytics languages, cloud systems, or software-as-a-service.
• Take point on system test requirements to ensure the smooth operations or enhancements of tools and systems, i.e., minimal to no disruption to production.
• Perform day-to-day monitoring of DSAA tools and technologies (e.g. SAS Viya, SAS EG, Power BI) and take charge of any troubleshooting needs.
• Ensure that DSAA tools and systems are maintained and optimized for maximum efficiency. This includes management and monitoring of application utilization, system storage/file server usage, and other similar tools and systems used/accessed by DSAA.
• Work on bank requirements in relation to systems and processes including, but not limited to, audit and compliance requirements, procurement.

Skills and Qualifications

• Experience in System Delivery Management, preferably handling end to end project delivery of business intelligence and analytics systems and projects
• Background in ETL (Extract, Transform, Load) processes
• Experience using business intelligence, dashboarding, reporting, and data visualization tools such as Power BI or Tableau
• Bachelor's Degree in Computer Science, Information Technology, Management of Information Systems or related field of study
• 5+ years of relevant IT experience along with demonstrated experience in project management. Preferably, working with data platforms or analytic tools, both cloud and non-cloud
• Have a strong balance of technical expertise and project management skills with ability to collaborate with internal and cross-functional teams.
• Fluent in both written and verbal English
• Candidate must be driven, motivated, and passionate with a strong sense of urgency
• Can effectively manage multiple projects/tasks of varying complexities, meet deadlines, and work well under pressure
• Excellent collaboration and interpersonal skills
• Project Management certification is a plus

Other Details:

Rank: Junior Officer

Unit: Branch Banking Sector / Data Science and Advanced Analytics / Data Engineering and Business Intelligence