Delivery Analyst- Client Delivery Data and Technology

Acxiom; Mexico; On-site; MXN 360,000 - 540,000; Full time

Job summary

Acxiom in Mexico City seeks a Delivery Analyst to join our team, focusing on data, technology, and client delivery behind campaigns. Candidate should have 2+ years of experience with email or marketing campaigns, SQL data handling, and a client-facing delivery mindset.

This role offers hands-on data and operations work within a global environment, collaborating with cross-functional teams to ensure campaigns run smoothly.

Qualifications

• 2+ years of relevant professional experience.
• Hands-on experience supporting or executing email, CRM, or marketing campaigns.
• Working knowledge of SQL; Oracle/PL-SQL is a plus.
• Experience in a technical operations, campaign operations, marketing operations, application support, implementation, or client delivery environment.
• Strong troubleshooting and problem-solving skills.
• Experience working directly with clients, customers, or business stakeholders.
• Ability to manage priorities and take ownership.
• Strong English communication skills for working with global teams.

Responsibilities

• Support and execute email and marketing campaigns from setup to delivery.
• Query, validate, and troubleshoot data with SQL and relational databases.
• Manage campaign inputs, data feeds, file transfers, segmentation, and delivery needs.
• Collaborate with clients and internal teams to translate requests into deliverables.
• Investigate issues, identify root causes, and drive resolution.
• Perform quality checks to ensure campaigns and data accuracy before delivery.
• Manage client requests, incidents, and priorities within SLAs.
• Take ownership and know when to escalate to technical resources.
• Collaborate across technology, data, operations, and client delivery teams.

Skills

Campaign execution

SQL

Client delivery

Troubleshooting

English communication

Tools

Oracle/PL-SQL

Job description

Are you someone who enjoys figuring out how things work, solving problems, and working directly with clients?

Acxiom is looking for a Delivery Analyst to join our team in Mexico. This role is a great fit for someone with at least 2 years of experience who has worked with email or marketing campaign execution, SQL/data, and client-facing delivery and wants to continue building their career in a global data and technology environment.

This is not a traditional digital marketing role. You’ll work behind the campaigns—helping manage the data, technology, processes, and troubleshooting that allow client campaigns to execute successfully.

What You’ll Do

• Support and execute email and marketing campaigns from setup through delivery and validation.
• Work with SQL and relational databases, preferably Oracle, to query, validate, and troubleshoot campaign and customer data.
• Manage campaign inputs, data feeds, file transfers, segmentation, and other technical delivery requirements.
• Work directly with clients and internal teams, understanding requests and translating them into accurate deliverables.
• Investigate campaign, data, and production issues, identify root causes, and drive problems through resolution.
• Perform quality checks to ensure campaigns and data are accurate before delivery.
• Manage client requests, incidents, and priorities within established timelines and SLAs.
• Take ownership of your work and know when to investigate independently and when to bring in the right technical resources.
• Collaborate with teams across technology, data, operations, and client delivery.

What We’re Looking For

• 2+ years of relevant professional experience.
• Hands‑on experience supporting or executing email, CRM, or marketing campaigns.
• Working knowledge of SQL and experience working with data and relational databases; Oracle/PL-SQL is a plus.
• Experience in a technical operations, campaign operations, marketing operations, application support, implementation, or client delivery environment.
• Strong troubleshooting and problem‑solving skills.
• Experience working directly with clients, customers, or business stakeholders.
• Ability to manage priorities and take ownership without needing constant direction.
• Strong English communication skills for working with global teams and clients.

Great to Have

Experience with marketing automation or CRM platforms, ETL/data feeds, SaaS or cloud environments, file transfer processes, ticketing/incident management, or campaign QA will help you stand out.

Experience supporting financial services clients or campaigns is also a plus.

Why Acxiom?

If you like the combination of data, technology, marketing, and client problem-solving, this is an opportunity to build deeper technical skills while working on real client solutions.

Acxiom offers an environment where continuous learning is part of the job. You’ll be exposed to new technologies, complex data environments, global teams, and experienced professionals while continuing to expand both your technical and client‑facing capabilities.

We’re looking for someone who is curious, accountable, comfortable asking questions, and willing to dig into a problem until they understand what is happening.