Home-Based Marketing Cloud Manager

LE0002 DCX PH Inc.; Metro Manila; Hybrid; PHP 1,138,000 - 1,540,000; Full time

Benefits offered by this job

Industry-leading salary packages

Permanent work-from-home setup

Government-mandated benefits

Company equipment provided

Internet stipends upon regularization

HMO Coverage

PTO credits and service incentive LEA

Company career skills training

Job summary

DCX stands out as a leading BPO company that concentrates on growth-focused US clients, delivering global talent to strengthen teams. We seek a Marketing Cloud Manager to lead multi-channel campaigns, from strategy through attribution, across Salesforce Marketing Cloud, email, SMS, websites, and paid search.

You will own customer journeys, data management, compliance, and performance reporting while collaborating with internal teams and driving revenue attribution.

Qualifications

• 3+ years of hands-on Salesforce Marketing Cloud experience.
• 3+ years of email marketing ownership.
• 2+ years managing Google Ads with direct budget accountability.
• Hands-on experience across marketing automation, email, SMS, website management, paid search, analytics, and creative production.
• Language proficiency: Excellent written English.
• Ability to write customer-facing marketing copy in the company's voice.

Responsibilities

• Build and maintain customer journeys using Salesforce Marketing Cloud Journey Builder.
• Manage Data Extensions, audience segmentation, SQL queries, and Automation Studio workflows.
• Build and execute email campaigns using Email Studio and Content Builder.
• Manage email deliverability, list hygiene, suppression, preferences, and A/B testing.
• Develop and manage SMS campaigns while maintaining TCPA and 10DLC compliance.
• Maintain the company website, landing pages, forms, conversion tracking, and local SEO.
• Ensure website forms and lead sources integrate correctly with Salesforce.
• Maintain brand guidelines and produce marketing and sales collateral.
• Build and manage Google Ads campaigns with budget and cost-per-lead accountability.
• Monitor marketing performance, including lead volume, CPL, ROAS, email/SMS performance, and web conversions.
• Connect marketing activity to closed revenue through Salesforce reporting and attribution.
• Collaborate with internal teams and independently prioritize marketing initiatives.

Skills

Strategic Thinking

Analytical & Data-Driven

Independent & Self-Directed

Creative Problem Solving

Excellent written English

Tools

Salesforce Marketing Cloud Journey Builder

Email Studio

Content Builder

Automation Studio

Data Extensions

SQL

AMPscript

HTML/CSS

WordPress

Webflow

GA4

Google Ads

Google Analytics

Adobe Creative Suite

Figma

Salesforce Sales Cloud

Salesforce Service Cloud

SMS marketing platforms

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business.

Hiring Priority: Active Hiring

We are looking for an experienced Marketing Cloud Manager to lead and execute multi-channel digital marketing initiatives across Salesforce Marketing Cloud, email, SMS, websites, paid search, analytics, and creative production. This role is ideal for a hands-on marketing professional who can combine Salesforce Marketing Cloud expertise with performance marketing, web, analytics, and creative skills. The successful candidate will manage campaigns from strategy and execution through reporting, optimization, and revenue attribution.

REQUIRED CORE COMPETENCIES

• Strategic Thinking
• Analytical & Data-Driven
• Strong Attention to Detail
• Independent & Self-Directed
• Creative Problem Solving

WHAT YOU WILL DO

Build and maintain customer journeys using Salesforce Marketing Cloud Journey Builder. Manage Data Extensions, audience segmentation, SQL queries, and Automation Studio workflows. Build and execute email campaigns using Email Studio and Content Builder. Manage email deliverability, list hygiene, suppression, preferences, and A/B testing. Develop and manage SMS campaigns while maintaining TCPA and 10DLC compliance. Maintain the company website, landing pages, forms, conversion tracking, and local SEO. Ensure website forms and lead sources integrate correctly with Salesforce. Maintain brand guidelines and produce marketing and sales collateral. Build and manage Google Ads campaigns with budget and cost-per-lead accountability. Monitor marketing performance, including lead volume, CPL, ROAS, email/SMS performance, and web conversions. Connect marketing activity to closed revenue through Salesforce reporting and attribution. Collaborate with internal teams and independently prioritize marketing initiatives.

WHAT WE LOOK FOR

• Experience: 3+ years of hands-on Salesforce Marketing Cloud experience.
• Experience: 3+ years of email marketing ownership.
• Experience: 2+ years managing Google Ads with direct budget accountability.
• Hands-on experience across marketing automation, email, SMS, website management, paid search, analytics, and creative production.
• Language Proficiency: Excellent written English.
• Ability to write customer-facing marketing copy in the company's voice.

Work Schedule

Monday through Friday. Central Time (USA). Exact working hours to follow the client's operating schedule.

Technical Skills

• Salesforce Marketing Cloud Journey Builder
• Email Studio
• Content Builder
• Automation Studio
• Data Extensions
• SQL
• AMPscript
• Email deliverability
• HTML/CSS
• WordPress, Webflow, or similar CMS
• GA4
• Conversion tracking
• Google Ads
• Google Analytics
• Graphic design
• Adobe Creative Suite and/or Figma
• Industry Specific Software/Knowledge
• Salesforce Sales Cloud / Service Cloud
• SMS marketing platforms such as Mobile Studio or equivalent
• Google Ads GA4

WHAT WE OFFER

Salary: PHP 120,000
Industry: Other Industry
Job Type: Full-time
Work Shift: Central Time (USA)
Workdays: Monday through Friday (USA)
Work Setup: Permanent Work From Home
Equipment: Standard Desktop

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Government-mandated benefits
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO company that takes pride in assisting growth-focused small and medium-sized businesses across the United States in discovering the right global talent to strengthen their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders find superstar team members. If you are looking for a company that values growth and places a strong emphasis on your personal and professional development, then DCX is the place for you. LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us! DCX is an industry leading, offshore BPO company. We help ambitious US businesses grow and scale by equipping them with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.