Delinquency Recovery & Remedial Officer

RCBC; Legazpi; On-site; PHP 279,000 - 502,000; Full time

Job summary

RCBC is seeking a collection professional to manage delinquent consumer loans, focusing on PDL and NPL recovery. The role involves proactive outreach via field visits, calls, and emails, aiming to minimize losses and maximize recoveries within approved guidelines.

The ideal candidate has banking experience in lending/remedial management, strong negotiation skills, and proficiency in MS Office. You will work with the Remedial Management team to ensure compliance with regulations and effective

Qualifications

• Graduate in Business Management or related field.
• At least 2 years of banking experience in lending/remedial management or credit analysis.
• Knowledge of basic account management, documentation, legal procedures, negotiations, and risk management.

Responsibilities

• Manage delinquent consumer loans (PDL/NPL) through field visits, calls, and emails.
• Evaluate clients’ financial capacity and explore repayment options.
• Negotiate repayment terms and obtain client concurrence with risk mitigation programs.

Skills

Communication skills

Microsoft Office

Analytical thinking

Problem solving

Organizational skills

Education

Business Management (related course)

Tools

Word

Excel

PowerPoint

Job description

RCBC is seeking a collection professional to manage delinquent consumer loans, focusing on PDL and NPL recovery. The role involves proactive outreach via field visits, calls, and emails, aiming to minimize losses and maximize recoveries within approved guidelines.

The ideal candidate has banking experience in lending/remedial management, strong negotiation skills, and proficiency in MS Office. You will work with the Remedial Management team to ensure compliance with regulations and effective