Debt Collections Specialist — Hybrid, Global Growth

Coface; Philippines; Hybrid; PHP 881,000 - 1,322,000; Full time

Benefits offered by this job

Flexible hybrid work

Career development

Ongoing training

Competitive benefits

Job summary

Coface Mexico City is seeking a Debt Collections Specialist to provide operational and administrative support for debt collection activities across North American countries under the Shared Service Center directive. You will perform daily Claims and Debt Collection operations for the region.

The role requires 1–2 years of experience in law, insurance, audit, or business, and a Bachelor's degree. Fluent English is essential, with strong client service, communication, and problem‑solving skills.

Qualifications

• Bachelor's degree in Law, Risk Management, or Business.
• 1–2 years of experience in law, insurance, audit, or business.
• Strong English communication and client service skills.

Responsibilities

• Provide operational and administrative support for debt collection activities.
• Manage sensitive cases and maintain accurate records.
• Escalate critical issues to leadership and collaborate with teams.
• Maintain timely reporting of operational metrics.

Skills

Advanced English

Debt collection

Attention to detail

Customer service

Ownership

Critical thinking

Organized

Communication

Team player

Education

Bachelor's degree in Law, Risk Management, or Business

Job description

Coface Mexico City is seeking a Debt Collections Specialist to provide operational and administrative support for debt collection activities across North American countries under the Shared Service Center directive. You will perform daily Claims and Debt Collection operations for the region.

The role requires 1–2 years of experience in law, insurance, audit, or business, and a Bachelor's degree. Fluent English is essential, with strong client service, communication, and problem‑solving skills.