Dealership Admin Assistant (Onsite)

MVP Asia Pacific Inc.; Philippines; On-site; PHP 180,000 - 360,000; Full time

Job summary

MVP Asia Pacific Inc in the Clark Freeport Zone, Pampanga, Philippines is seeking a Dealership Admin Assistant to provide comprehensive administrative, operational, and sales support onsite. The role covers data entry, document management, and coordination of vehicle sales paperwork and customer communications.

The ideal candidate holds a Bachelor's degree in Accounting with 1–2 years in admin or back-office roles, preferably in an automotive dealership setting, and is proficient in CRM systems,

Qualifications

• Bachelor's degree in Accounting or related field.
• 1-2 years in administrative or back-office roles, preferably automotive.
• Experience with CRM systems or dealership management software (DMS).
• Proficient with Microsoft Office, especially Excel.
• Strong written and verbal English communication.

Responsibilities

• Provide daily administrative support to sales, finance, and operations teams.
• Manage emails, calendars, and appointments; perform data entry and filing.
• Prepare reports, spreadsheets, and business documents.
• Update CRM with customer and sales activity; handle customer inquiries.
• Assist with vehicle sales documentation, invoicing, and inventory records.
• Support registration, ownership transfer, and compliance paperwork.

Skills

English communication

Multitasking

Team collaboration

Independent work

Education

Bachelor's degree in Accounting

Tools

CRM systems

DMS

Excel

Outlook

Job description

MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. We were founded with the mission to connect highly skilled offshore professionals with businesses of all sizes across the globe—helping our clients scale with speed and excellence.

At MVP, we foster a culture of professionalism, innovation, and collaboration. Our people enjoy a supportive, growth-driven environment with opportunities for continuous learning, career development and work-life balance.

If you're driven, passionate about learning, and ready to make an impact, we'd love for you to join our growing team of MVPs!

Dealership Admin Assistant (Onsite)

Job Description

General Administrative Support

• Provide daily administrative support to the dealership's sales, finance, and operations teams.
• Manage emails, calendars, appointments, and other administrative correspondence.
• Perform accurate data entry, record keeping, and document management.
• Prepare reports, spreadsheets, and other business documents as required.
• Maintain organised electronic filing systems and ensure records are updated regularly.

Dealership Operations Support

• Assist with processing vehicle sales documentation, purchase orders, invoices, and other dealership paperwork.
• Maintain and update vehicle inventory records, including vehicle details, pricing, and availability.
• Coordinate with dealership staff regarding vehicle sales, deliveries, and outstanding documentation.
• Support vehicle registration, ownership transfer, and compliance documentation processes.
• Monitor and follow up on pending administrative requirements to ensure timely completion.

Sales and Customer Support

• Assist the sales team with preparing quotations, sales agreements, and customer documentation.
• Update customer information and sales activities in the dealership's Customer Relationship Management (CRM) system.
• Respond to customer enquiries through email or other communication platforms when required.
• Coordinate customer appointments, vehicle deliveries, and follow-up activities.
• Ensure accurate and timely processing of customer and sales-related information.

Finance and Reporting Support

• Assist with invoice preparation, payment tracking, and reconciliation of dealership records.
• Coordinate with finance and accounting teams regarding outstanding payments and documentation.
• Prepare and maintain sales reports, inventory reports, and other operational reports.
• Support finance-related administrative tasks, including vehicle financing and floorplan documentation, where applicable.
• Ensure accuracy and confidentiality when handling financial and customer information.

Coordination and Process Improvement

• Communicate effectively with dealership staff, suppliers, and other stakeholders.
• Monitor outstanding tasks and follow up to ensure deadlines are met.
• Identify opportunities to improve administrative processes and workflow efficiency.
• Provide additional administrative support as required by management.

Qualifications

• Bachelor's Degree in Accounting, or a related field.
• 1-2 years of experience in an administrative, virtual assistant, or back-office support role, preferably in an automotive dealership environment.
• Experience supporting Australian automotive dealerships or working in a multi-franchise or multi-location setup is an advantage.
• Experience using CRM systems, dealership management systems (DMS), or similar business management software.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Familiarity with automotive sales processes, vehicle inventory management, and dealership documentation is a plus.
• Basic understanding of automotive financing, vehicle registration, and floorplan processes is a plus.
• Strong problem-solving skills and ability to collaborate effectively with sales, finance, and dealership teams.
• High attention to detail, strong organisational skills, and the ability to maintain accurate records.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced remote working environment.
• Excellent written and verbal English communication skills, with strong interpersonal skills.