Dealer Manager

PlayTime Entertainment; Quezon City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

PlayTime Entertainment in Metro Manila is seeking an experienced Dealer Manager to oversee dealer operations in a 24/7 live gaming studio. You will manage staffing, scheduling, and performance to ensure smooth daily operations.

The role calls for a bachelor's degree and at least five years in gaming or live operations, with two years in leadership. You will lead training, drive compliance, and coordinate with HR on recruitment and staff development.

Qualifications

• Bachelor's degree in Business, Hospitality, Management or related field.
• 5+ years in gaming/live operations, with 2+ years in leadership.
• Strong manpower planning, scheduling, and team management.
• Excellent leadership, communication, and problem-solving skills.
• Knowledge of PAGCOR-regulated gaming is an advantage.
• Willing to work onsite in a 24/7 environment.

Responsibilities

• Oversee dealer scheduling, attendance, and shift coverage.
• Lead training, coaching, and performance evaluations.
• Ensure compliance with gaming procedures and policies.
• Coordinate recruitment and staffing with HR.
• Monitor manpower utilization and overtime.
• Prepare operational and performance reports.

Skills

Leadership

Scheduling

Manpower planning

Training

Performance management

Recruitment

Stakeholder management

Education

Bachelor's degree in Business/Management

Job description

We are looking for an experienced Dealer Manager to oversee dealer operations, manpower planning, scheduling, training, and performance management. The role ensures efficient staffing and smooth daily operations in a 24/7 live gaming studio environment.

Key Responsibilities:

• Oversee dealer scheduling, attendance, manpower allocation, and shift coverage.
• Lead dealer training, coaching, performance evaluations, and development.
• Ensure compliance with gaming procedures, company policies, and operational standards.
• Coordinate recruitment, staffing needs, and employee relations with HR.
• Monitor manpower utilization, overtime, and staffing efficiency.
• Prepare operational and performance reports for management.

Qualifications:

• Bachelor's degree in Business, Hospitality, Management, or a related field preferred.
• At least 5 years of experience in gaming, live studio, or related operations, preferably with 2 years in a leadership role.
• Strong background in manpower planning, scheduling, and team management.
• Excellent leadership, communication, and problem-solving skills.
• Knowledge of PAGCOR-regulated gaming operations is an advantage.
• Willing to work onsite and support a 24/7 operating environment.