24/7 Live Gaming Dealer Ops Lead

PlayTime Entertainment; Quezon City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

PlayTime Entertainment in Metro Manila is seeking an experienced Dealer Manager to oversee dealer operations in a 24/7 live gaming studio. You will manage staffing, scheduling, and performance to ensure smooth daily operations.

The role calls for a bachelor's degree and at least five years in gaming or live operations, with two years in leadership. You will lead training, drive compliance, and coordinate with HR on recruitment and staff development.

Qualifications

• Bachelor's degree in Business, Hospitality, Management or related field.
• 5+ years in gaming/live operations, with 2+ years in leadership.
• Strong manpower planning, scheduling, and team management.
• Excellent leadership, communication, and problem-solving skills.
• Knowledge of PAGCOR-regulated gaming is an advantage.
• Willing to work onsite in a 24/7 environment.

Responsibilities

• Oversee dealer scheduling, attendance, and shift coverage.
• Lead training, coaching, and performance evaluations.
• Ensure compliance with gaming procedures and policies.
• Coordinate recruitment and staffing with HR.
• Monitor manpower utilization and overtime.
• Prepare operational and performance reports.

Skills

Leadership

Scheduling

Manpower planning

Training

Performance management

Recruitment

Stakeholder management

Education

Bachelor's degree in Business/Management

Job description

PlayTime Entertainment in Metro Manila is seeking an experienced Dealer Manager to oversee dealer operations in a 24/7 live gaming studio. You will manage staffing, scheduling, and performance to ensure smooth daily operations.

The role calls for a bachelor's degree and at least five years in gaming or live operations, with two years in leadership. You will lead training, drive compliance, and coordinate with HR on recruitment and staff development.