Deal Desk Support Specialist

N-PAX Group; Taguig; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Hybrid work arrangement

HMO for employee and two dependents

Job summary

N-Pax Systems and Consulting, Inc. is seeking a Deal Desk Support Specialist in Metro Manila. The role focuses on contracting support for the Retention team, routing SOWs for proper legal review, and serving as the first point of contact for contracting questions.

The position offers a hybrid work arrangement with opportunities for career growth and company-provided HMO coverage for the employee and two dependents.

Qualifications

• 0-2 years of experience in sales operations, contracts administration, deal desk or customer success operations.
• Bachelor's degree in business, finance or a related field.
• Comfort with document management tools (e.g. Spring CM) is a plus.
• Strong attention to detail and organization skills.
• Clear professional written and verbal communication.
• Able to work under deadlines, particularly End of Month (EOM) and End of Quarter (EOQ)

Responsibilities

• Provide dedicated contracting support to the Retention team
• Manage the completion and routing of "Statements of Work" (SOW's), both revenue-generating and non- revenue generating projects
• Ensure that no SOW bypasses proper legal review by routing every contract and SOW through Deal Desk rather than directly to legal
• Act as the first point of contact for the retention team on contracting questions, renewals and amendments

Skills

Sales operations

Contracts administration

Deal desk

Customer success operations

Document management

Education

Bachelor's degree in business, finance or related field

Tools

SpringCM

Job description

Deal Desk Support Specialist

N-Pax Systems and Consulting, Inc.(NSC), is an Information Technology company that provides software development support and services to our global partners. NSC, partners with a global firm based in the US that provides Workforce solutions and Vendor Management Systems that caters to their clients worldwide.

What we Offer:

• Career advancement opportunities in the information technology services, in the areas of software quality testing and software configuration management

• Above industry compensation and benefits

• Relaxed office atmosphere that lets you come in your smart casual attire

• Hybrid work arrangement

• HMO benefit upon employment and company sponsored coverage for two dependents

We are looking for dynamic individuals that will part of our support team. The Deal Desk Support Specialist role is to:

• Provide dedicated contracting support to the Retention team

• Manage the completion and routing of "Statements of Work" (SOW's), both revenue-generating and non- revenue generating projects

• Ensure that no SOW bypasses proper legal review by routing every contract and SOW through Deal Desk rather than directly to legal

• Act as the first point of contact for the retention team on contracting questions, renewals and amendments

To be successful with this role candidates must have:

• 0-2 years of experience in sales operations, contracts administration, deal desk or customer success operations

• Bachelor's degree in business, finance or a related field

• Comfort with document management tools (e.g. Spring CM) is a plus

• Strong attention to detail and organization skills

• Clear professional written and verbal communication

• Able to work under deadlines, particularly during End of Month (EOM) and End of Quarter (EOQ)