DE033851-Collections Support Sr Analyst

Accenture PLC; Pateros; On-site; PHP 420,000 - 640,000; Full time

Job summary

Accenture PLC in Taguig Uptown Bonifacio Tower 3 is seeking a Collections Support Sr Analyst to manage the end-to-end billing process and improve cash collection. The role requires strong experience in billing, WIP management and collaboration with Partners and fee earners to ensure accurate invoicing and timely payments.

The position is based in the Philippines with a return-to-office setup. You will support billing efficiency, comply with client billing requirements and contribute to financial

Qualifications

• At least 3 years of relevant experience in Collections.

Responsibilities

• Manage the end-to-end billing process for allocated practice groups and Partners.
• Prepare, review and process bills in accordance with client billing requirements.
• Ensure invoices are raised accurately and within agreed timescales.
• Monitor Work in Progress (WIP) and proactively identify matters requiring billing action.
• Liaise with Partners and fee earners regarding billing opportunities and aged WIP.
• Drive improvements in billing turnaround times and cash collection performance.

Skills

Collections experience

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Collections Support Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE: We are looking for a proactive and commercially minded Billing Controller to join our team. This role is responsible for managing the billing and revenue process for allocated practice groups, ensuring invoices are raised accurately and promptly, while supporting Partners to maximize cash collection RESPONSIBILITIES: Billing & Revenue Management

• Manage the end-to-end billing process for allocated practice groups and Partners.
• Prepare, review and process bills in accordance with client billing requirements.
• Ensure invoices are raised accurately and within agreed timescales.
• Monitor

Work in Progress (WIP) and proactively identify matters requiring billing action.

• Liaise with Partners and fee earners regarding billing opportunities and aged WIP.
• Ensure compliance with client-specific billing arrangements and e-billing requirements.
• Support month-end and year-end billing activities.
• Identify opportunities to improve billing efficiency and reduce lock-up.

Working Capital Management

• Monitor aged debt and WIP balances.
• Support Partners in recovering outstanding debt through proactive management and reporting.
• Review unpaid invoices and escalates risks where appropriate.
• Work closely with the Credit Control team to resolve client payment issues.
• Produce regular aged debt and WIP reports.
• Drive improvements in billing turnaround times and cash collection performance.

Financial Reporting & Analysis

• Produce billing performance reports for Partners and management teams.
• Analyse billing trends, lock-up and debtor positions.
• Monitor financial KPIs and identify areas of concern.
• Support forecasting and budgeting activities where required.
• Assist with management information requests and ad-hoc reporting.

Stakeholder Management

• Build strong relationships with Partners, fee earners and business services teams.
• Act as a trusted advisor on billing processes and financial procedures.
• Provide guidance on billing best practice and client requirements.
• Liaise with Finance, Revenue Control, Credit Control and Legal Support teams to ensure seamless service delivery.
• Support Partners with client discussions relating to billing and payment matters.

Client Service

• Deliver exceptional service to both internal and external clients.
• Respond promptly to billing enquiries.
• Resolve billing queries efficiently and professionally.
• Ensure client billing requirements are understood and adhered to at all times.
• Support the delivery of a consistent, high-quality client experience.

Compliance & Risk Management

• Ensure compliance with firm policies, regulatory requirements and client guidelines.
• Maintain accurate billing records and financial documentation.
• Escalate financial, compliance or reputational risks where identified.
• Support audit requests and financial reviews as required.
• Ensure adherence to data protection and confidentiality requirements.

Communication & Collaboration

• Maintain regular communication with stakeholders regarding billing performance and priorities.
• Participate in team meetings and revenue review discussions.
• Work collaboratively with Legal Support, Finance, Revenue Control and Practice Management teams.
• Share best practice and contribute to continuous improvement initiatives.

OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Taguig Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:
At least 3 years of relevant experience in Collections

#LI-PH

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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