Senior Billing & Collections Specialist

Accenture PLC; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture is seeking a proactive Collections Support Sr Analyst to join our team in a Return to Office setup in Taguig. The role focuses on end-to-end billing, revenue management, and cash collection to support Partners and delivery teams.

You will monitor WIP, manage invoices, and drive improvements in billing turnaround, while liaising with finance and client partners to ensure compliant, timely billing and reporting.

Qualifications

• At least 3 years of relevant experience in Collections.

Responsibilities

• Billing & Revenue Management: Manage end-to-end billing for allocated practice groups and Partners.
• Prepare, review and process bills in accordance with client billing requirements.
• Ensure invoices are raised accurately and within agreed timescales.
• Monitor WIP and identify matters requiring billing action.
• Liaise with Partners and fee earners regarding billing opportunities and aged WIP.
• Ensure compliance with client-specific billing arrangements and e-billing requirements.
• Support month-end and year-end billing activities.
• Identify opportunities to improve billing efficiency and reduce lock-up.
• Working Capital Management: Monitor aged debt and WIP balances.
• Support Partners in recovering outstanding debt through proactive management and reporting.
• Review unpaid invoices and escalate risks where appropriate.
• Work with Credit Control to resolve client payment issues.
• Produce regular aged debt and WIP reports.
• Drive improvements in billing turnaround times and cash collection performance.
• Financial Reporting & Analysis: Produce billing performance reports for Partners and management.
• Analyse billing trends, lock-up and debtor positions.
• Monitor financial KPIs and identify areas of concern.
• Support forecasting and budgeting activities where required.
• Assist with management information requests and ad-hoc reporting.
• Stakeholder Management: Build strong relationships with Partners, fee earners and business services teams.
• Act as a trusted advisor on billing processes and financial procedures.
• Provide guidance on billing best practice and client requirements.
• Liaise with Finance, Revenue Control, Credit Control and Legal Support teams to ensure seamless service delivery.
• Support Partners with client discussions relating to billing and payment matters.
• Client Service: Deliver exceptional service to both internal and external clients.
• Respond promptly to billing enquiries.
• Resolve billing queries efficiently and professionally.
• Ensure client billing requirements are understood and adhered to at all times.
• Support the delivery of a consistent, high-quality client experience.
• Compliance & Risk Management: Ensure compliance with firm policies, regulatory requirements and client guidelines.
• Maintain accurate billing records and financial documentation.
• Escalate financial, compliance or reputational risks where identified.
• Support audit requests and financial reviews as required.
• Ensure adherence to data protection and confidentiality requirements.
• Communication & Collaboration: Maintain regular communication with stakeholders regarding billing performance and priorities.
• Participate in team meetings and revenue review discussions.
• Work collaboratively with Legal Support, Finance, Revenue Control and Practice Management teams.
• Share best practice and contribute to continuous improvement initiatives.

Job description

Accenture is seeking a proactive Collections Support Sr Analyst to join our team in a Return to Office setup in Taguig. The role focuses on end-to-end billing, revenue management, and cash collection to support Partners and delivery teams.

You will monitor WIP, manage invoices, and drive improvements in billing turnaround, while liaising with finance and client partners to ensure compliant, timely billing and reporting.