DE033758-Order to Cash Ops Manager

Accenture PLC; Mandaluyong; On-site; PHP 2,400,000 - 3,600,000; Full time

Job summary

Accenture PLC in Mandaluyong, Philippines, is seeking an Order to Cash Ops Manager to drive operational excellence in RTR and financial close. The role involves leading teams, managing GL, reconciliations, and reporting while ensuring controls and compliance.

You will collaborate with Controllership, FP&A, Treasury, Tax, and Compliance, own performance metrics, and push automation and process improvements in a return-to-office setting.

Qualifications

• At least 12 years relevant work experience in OTC; 10+ years supervisory experience.

Responsibilities

• Manage end-to-end RTR operations, including: General Ledger Accounting, Journal Entry Processing, Account Reconciliations, Fixed Assets Accounting, Intercompany Accounting, Financial Close & Consolidation, Financial Reporting.
• Ensure achievement of service delivery commitments, including SLA, KPI, quality, and productivity targets.
• Monitor operational performance and implement corrective actions to address delivery challenges.
• Manage escalations and resolve complex operational issues in a timely manner.
• Ensure compliance with accounting standards, company policies, and internal control requirements.
• Support internal and external audit activities and ensure timely closure of audit actions.
• Drive accurate and timely completion of month-end, quarter-end, and year-end close activities.
• Maintain strong governance around financial reporting and data integrity.
• Act as a key point of contact for clients and business stakeholders.
• Lead governance discussions, operational reviews, and performance reporting sessions.
• Build trusted relationships with cross-functional teams, including Controllership, FP&A, Treasury, Tax, and Compliance teams.
• Provide insights and recommendations to support business decision‑making.
• Lead, coach, and develop RTR professionals across multiple processes.
• Drive employee engagement, capability development, succession planning, and performance management.
• Foster a culture of accountability, collaboration, and continuous learning.
• Support talent acquisition, onboarding, and workforce planning activities.
• Identify and implement process improvement opportunities to enhance efficiency and customer satisfaction.
• Drive automation, standardization, and simplification initiatives.
• Utilize data analytics and operational metrics to drive informed decision‑making.
• Participate in transition, migration, and transformation projects as required.
• Identify operational risks and implement mitigation strategies.
• Ensure business continuity and operational resilience plans are maintained.
• Support compliance with regulatory and organizational governance requirements.

Skills

OTC experience

Leadership

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

Position Title

Order to Cash Ops Manager

Work Setup

Return to Office

Overall Purpose

The role is responsible for driving operational excellence, ensuring financial integrity, managing client and stakeholder relationships, and leading high-performing teams. The successful candidate will have strong expertise in general accounting, financial close, reconciliations, reporting, and controls.

Responsibilities

Service Delivery & Operations Management

• Manage end-to-end RTR operations, including:
• General Ledger Accounting
• Journal Entry Processing
• Account Reconciliations
• Fixed Assets Accounting
• Intercompany Accounting
• Financial Close & Consolidation
• Financial Reporting
• Ensure achievement of service delivery commitments, including SLA, KPI, quality, and productivity targets.
• Monitor operational performance and implement corrective actions to address delivery challenges.
• Manage escalations and resolve complex operational issues in a timely manner.

Financial Controls & Compliance

• Ensure compliance with accounting standards, company policies, and internal control requirements.
• Support internal and external audit activities and ensure timely closure of audit actions.
• Drive accurate and timely completion of month-end, quarter-end, and year-end close activities.
• Maintain strong governance around financial reporting and data integrity.

Stakeholder & Client Management

• Act as a key point of contact for clients and business stakeholders.
• Lead governance discussions, operational reviews, and performance reporting sessions.
• Build trusted relationships with cross-functional teams, including Controllership, FP&A, Treasury, Tax, and Compliance teams.
• Provide insights and recommendations to support business decision‑making.

People Leadership

• Lead, coach, and develop RTR professionals across multiple processes.
• Drive employee engagement, capability development, succession planning, and performance management.
• Foster a culture of accountability, collaboration, and continuous learning.
• Support talent acquisition, onboarding, and workforce planning activities.

Continuous Improvement & Transformation

• Identify and implement process improvement opportunities to enhance efficiency and customer satisfaction.
• Drive automation, standardization, and simplification initiatives.
• Utilize data analytics and operational metrics to drive informed decision‑making.
• Participate in transition, migration, and transformation projects as required.

Risk Management & Governance

• Identify operational risks and implement mitigation strategies.
• Ensure business continuity and operational resilience plans are maintained.
• Support compliance with regulatory and organizational governance requirements.

Others

• Project Shift Schedule: Mid Shift
• Project Rest Day: Weekends Off
• Project/Team Location: Mandaluyong, Robinsons Cybergate Tower 2

Skill and Qualifications

• At least 12 years relevant work experience in OTC; 10+ years supervisory experience

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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