DAYSHIFT | Customer Service Representative | Fresh Graduates Welcome!

Lewis Personnel Management; Makati; On-site; PHP 279,000 - 312,000; Full time

Benefits offered by this job

Salary range ₱25k–₱28k

HMO from Day 1

Excess leave convertible to cash

Career growth opportunities

Modern systems and technology

Job summary

Lewis Personnel Management is hiring Customer Service Representatives for a fast-paced BPO environment in Makati. You will communicate confidently in English, understand customer concerns, and provide professional support to clients.

The role requires at least 1 year of BPO experience, strong English skills, and the ability to multitask in a fast-paced setting. This is an onsite position with a night shift from 9:00 PM to 5:00 AM.

Qualifications

• At least 1 year of BPO experience from any line of business (Customer Service, Technical Support, Sales, Billing, etc.).
• Strong English communication skills, both written and verbal.
• Good listening and comprehension skills.
• Strong customer service and problem‑solving skills.
• Basic computer and system navigation skills.
• Able to multitask and adapt quickly to different processes.
• Comfortable working in a fast-paced environment.
• Willing to work full onsite in Makati; shift 9:00 PM–5:00 AM.

Responsibilities

• Provide professional and effective customer support.
• Understand and address customer concerns.
• Communicate clearly and confidently in English, both written and verbal.
• Multitask and adapt quickly to different processes.
• Navigate modern systems and technology.

Skills

English proficiency

Listening & comprehension

Customer service

Problem solving

Basic computer skills

Multitasking

Adaptability

Job description

About the role

We are conducting high-volume hiring for Customer Service Representatives. This role involves communicating confidently in English, understanding customer concerns, and providing professional and effective support in a fast-paced BPO environment.

Key responsibilities

• Provide professional and effective customer support
• Understand and address customer concerns
• Communicate clearly and confidently in English, both written and verbal
• Multitask and adapt quickly to different processes
• Navigate modern systems and technology

About you

• At least 1 year of BPO experience from any line of business (Customer Service, Technical Support, Sales, Billing, Collections, Travel, Telco, Retail, or other BPO account)
• Strong English communication skills, both written and verbal
• Good listening and comprehension skills
• Strong customer service and problem-solving skills
• Basic computer and system navigation skills
• Able to multitask and adapt quickly to different processes
• Comfortable working in a fast-paced environment
• Willing to work full onsite in Makati
• Available to work the 9:00 PM–5:00 AM shift

Benefits

• Salary package of ₱25,000–₱28,000
• HMO from Day 1
• Excess leave convertible to cash
• Supportive and friendly work environment
• Career growth and development opportunities
• Opportunity to work with modern systems and technology