Day Shift Customer Support Specialist (BPO)

Private Advertiser; Muntinlupa; On-site; PHP 268,000 - 357,000; Full time

Job summary

Private Advertiser in Manila seeks a customer service specialist to deliver professional support in a fast-paced BPO environment. You will interact with customers and internal teams, ensuring tasks are completed accurately while upholding productivity and quality standards.

The role requires strong communication, organization, and problem-solving skills, with a dayshift schedule. Candidates with BPO experience and a customer-focused attitude will excel in this position.

Qualifications

• Senior High School graduate or completed at least two years of college.
• At least one year of BPO experience.
• Availability to work a dayshift schedule.
• Strong communication, organization, and problem-solving skills.
• A dependable, customer-focused, and adaptable approach to work.

Responsibilities

• Deliver consistent and professional support in line with team processes and service standards.
• Communicate clearly and professionally with customers, clients, and internal stakeholders.
• Complete assigned tasks accurately while meeting productivity and quality expectations.
• Work effectively with team members and adapt to changing business requirements.
• Maintain a positive customer experience through timely and helpful interactions.

Skills

Communication

Organization

Problem solving

Customer focus

Adaptability

Education

HS diploma / some college

Job description

Private Advertiser in Manila seeks a customer service specialist to deliver professional support in a fast-paced BPO environment. You will interact with customers and internal teams, ensuring tasks are completed accurately while upholding productivity and quality standards.

The role requires strong communication, organization, and problem-solving skills, with a dayshift schedule. Candidates with BPO experience and a customer-focused attitude will excel in this position.