Data Steward: CRM & HCP Data Quality

Merck Group; Philippines; On-site; PHP 420,000 - 780,000; Full time

Job summary

Merck Group in the Philippines is seeking a detail-oriented data professional to join our HCP data operations team. You will validate registrations, maintain CRM records, and drive data quality initiatives across platforms.

The role emphasizes accuracy, collaboration with global stakeholders, and hands-on experience with CRM systems such as Salesforce or Veeva to support compliant customer engagement.

Qualifications

• Experience in Data Stewardship or Data Management roles.
• Hands-on CRM experience (Salesforce, Veeva CRM, Microsoft Dynamics, SAP CRM, etc.). Required
• Experience in data validation, data quality, and database maintenance. Required
• Strong attention to detail and analytical skills.
• Ability to collaborate effectively with global stakeholders.

Responsibilities

• Review and verify HCP registration requests.
• Validate data using CRM systems and external reference sources.
• Approve or reject account requests based on established criteria.
• Maintain and update customer records in CRM platforms.
• Perform data cleansing, deduplication, and quality checks.
• Support stakeholders with data-related requests and issue resolution.

Skills

Data stewardship

Data management

Data validation

Data quality

Attention to detail

Collaboration

Tools

Salesforce CRM

Veeva CRM

Microsoft Dynamics

SAP CRM

Job description

Merck Group in the Philippines is seeking a detail-oriented data professional to join our HCP data operations team. You will validate registrations, maintain CRM records, and drive data quality initiatives across platforms.

The role emphasizes accuracy, collaboration with global stakeholders, and hands-on experience with CRM systems such as Salesforce or Veeva to support compliant customer engagement.