Data Processing Lead: Branch Ops & Compliance

Metrobank; Philippines; On-site; PHP 360,000 - 540,000; Full time

Job summary

Metrobank is seeking a Data Processing Officer to handle end-to-end processing of branch requests with accuracy and timeliness. The role may also lead a centralized processing team, ensuring compliance with policies and providing final reviews and escalations as needed.

The candidate will support and supervise operations, maintain strong client and partner relationships, and contribute to risk controls across AML/CFT regimes while aligning with bank regulations.

Qualifications

• Preferably with experience as a Branch Operations Officer (BOO) and/or as a Branch Sales Officer.
• Bachelor’s Degree in Business Administration, Communication Arts, Statistics or any related field
• Strong project management experience/skill in branch banking is a great advantage
• Strong MS Office skills/know-how, must be able to make presentations
• Strong ability to drive data, make data-driven decisions
• Ability to communicate and collaborate with various technical team
• Ability to communicate and collaborate with business stakeholders of varying seniority levels is an advantage
• Proactive in providing support

Responsibilities

• Takes on branch/business unit requests. Performs initial evaluation and analysis and executes the standard operating process as prescribed in the existing policies and procedures.
• Practices due diligence and accuracy at source from process initiation until completion.
• Have foresight on risks and proactively communicate any issues that may require further controls and appropriate actions.
• Prepares any report that may be required by the Team Leader and/or Department Head.
• Establishes and nurtures relationship with clients, key partners and stakeholders that may aid in the quality of work and overall success of tasks assigned.

Skills

MS Office

Data analysis

Stakeholder collaboration

Compliance awareness

Risk management

Presentation skills

Education

Bachelor’s Degree in Business Administration, Communication Arts, Statistics or any related field

Job description

Metrobank is seeking a Data Processing Officer to handle end-to-end processing of branch requests with accuracy and timeliness. The role may also lead a centralized processing team, ensuring compliance with policies and providing final reviews and escalations as needed.

The candidate will support and supervise operations, maintain strong client and partner relationships, and contribute to risk controls across AML/CFT regimes while aligning with bank regulations.