Data Process & Client Support Specialist

Unisys; Quezon City; On-site; PHP 180,000 - 300,000; Full time

Job summary

Unisys in Quezon City, Philippines is seeking a Data Process Support professional to provide client support across channels, process orders and changes, and maintain accurate transactional records. You will enter data into databases and spreadsheets, ensuring adherence to regulatory requirements and Unisys policies.

The role is full-time with opportunities to interact directly with clients and internal stakeholders, supporting service delivery and compliance.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years’ experience in area of responsibility.
• Ability to assist clients via phone, email, chat or other channels.
• Familiarity with regulatory requirements and Unisys BPO standards and policies.

Responsibilities

• Provide Data Process support within assigned service or product area.
• Answer inquiries, resolve complaints or provide product/service information via phone, email, chat or other channels.
• Handle and process product, service or other orders/requests.
• Enter and update transactional information into databases, spreadsheets or other systems.
• Maintain accurate records of client interactions, service requests, transactions and changes.

Skills

Customer service

Data entry

Record keeping

Attention to detail

Education

High School Diploma or GED

Job description

Unisys in Quezon City, Philippines is seeking a Data Process Support professional to provide client support across channels, process orders and changes, and maintain accurate transactional records. You will enter data into databases and spreadsheets, ensuring adherence to regulatory requirements and Unisys policies.

The role is full-time with opportunities to interact directly with clients and internal stakeholders, supporting service delivery and compliance.