Data Processing Support Specialist

Unisys; Borongan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Unisys is seeking a Data Process Support specialist to assist clients via various channels and process product/service requests. You will enter transactions into databases and spreadsheets, update records, and help ensure accurate data handling while maintaining relationships with stakeholders.

The ideal candidate has a High School Diploma or GED, and typically less than 2 years of experience in data processing or related tasks. This role emphasizes regulatory compliance and quality service.

Qualifications

• High School Diploma or GED is required.
• Typically less than 2 years of experience in the area of responsibility.

Responsibilities

• Provides Data Process support within an assigned service or product area.
• Performs various Data Process duties such as assisting clients via phone, email, chat, or other channels, answering inquiries, resolving complaints or providing information.
• Handles and processes product, service, or other orders/requests and changes.
• Enters and updates transactional information into databases, spreadsheets or other systems.
• Maintains accurate records of client interactions, service requests, transactions and changes.
• Maintains and delivers excellent service and relationships with clients, franchises and other supported stakeholders.

Skills

Data processing

Customer service

Data entry

Education

High School Diploma or GED

Tools

Databases

Spreadsheets

Job description

Unisys is seeking a Data Process Support specialist to assist clients via various channels and process product/service requests. You will enter transactions into databases and spreadsheets, update records, and help ensure accurate data handling while maintaining relationships with stakeholders.

The ideal candidate has a High School Diploma or GED, and typically less than 2 years of experience in data processing or related tasks. This role emphasizes regulatory compliance and quality service.