Data Process Support

Unisys

Quezon City

On-site

PHP 180,000 - 300,000

Full time

2 days ago
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Job summary

Unisys in Quezon City, Philippines is seeking a Data Process Support professional to provide client support across channels, process orders and changes, and maintain accurate transactional records. You will enter data into databases and spreadsheets, ensuring adherence to regulatory requirements and Unisys policies.

The role is full-time with opportunities to interact directly with clients and internal stakeholders, supporting service delivery and compliance.

Qualifications

  • High School Diploma or GED required.
  • Generally, less than 2 years’ experience in area of responsibility.
  • Ability to assist clients via phone, email, chat or other channels.
  • Familiarity with regulatory requirements and Unisys BPO standards and policies.

Responsibilities

  • Provide Data Process support within assigned service or product area.
  • Answer inquiries, resolve complaints or provide product/service information via phone, email, chat or other channels.
  • Handle and process product, service or other orders/requests.
  • Enter and update transactional information into databases, spreadsheets or other systems.
  • Maintain accurate records of client interactions, service requests, transactions and changes.

Skills

Customer service
Data entry
Record keeping
Attention to detail

Education

High School Diploma or GED

Job description

## Data Process SupportApply: Quezon City, Philippines: Full time: Posted Today: End Date: November 20, 2026 (8 days left to apply): REQ577074**What success looks like in this role:**• Provides Data Process support within an assigned service or product area.• Performs various Data Process duties, such as: o Providing assistance to clients via phone, email, chat or other channels – answering inquiries, resolving complaints or providing product / service information, o Handling and processing product, service or other orders / requests, o Handling transactions associated with product / service changes, o Entering and updating transactional information into databases, spreadsheets or other systems, and o Handling and processing payments.• Maintains accurate records of client interactions, service requests, transactions and changes.• Maintains and delivers excellent service and relationships with client, franchises and other supported stakeholders.• Develops understanding of and adheres to regulatory requirements and Unisys business process outsourcing standards and policies.• Escalates complex and difficult to resolve issues per established protocol.• May have direct client interface.**You will be successful in this role if you have:**High School Diploma or GED requiredGenerally, less than 2 years’ experience in area of responsibilityUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.### About UsUnisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn.
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