Data & Operations Insights Analyst

Cygnific Manila; Makati; On-site; PHP 446,000 - 781,000; Full time

Job summary

Cygnific Manila is seeking a Reports & Data Analyst to transform business, operational, customer, and workforce data into meaningful insights that support decision-making and continuous improvement. You will work closely with stakeholders to understand needs, analyze trends, identify opportunities and risks, and provide actionable insights.

The role includes developing and maintaining reports and dashboards, monitoring KPIs, ensuring data quality, and partnering with Operations to translate

Qualifications

• Bachelor's degree in a data-related field and 2–4 years in data analytics or BI.
• Experience building dashboards and reports for business and operations.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Transform data into insights to inform decisions and continuous improvement.
• Develop and maintain recurring and ad hoc reports for stakeholders.
• Create dashboards and monitor KPIs across sites, teams and individuals.
• Analyze performance metrics and identify risks, opportunities, and improvement areas.
• Collaborate with Operations and other functions to translate questions into analyses.

Skills

Excel

SQL

Power BI

Tableau

Dashboard development

Data validation

Python

Education

Bachelor's degree in Data Analytics, Statistics, Mathematics, Economics, Computer Science, IT, Business

Tools

Power BI

Tableau

SQL

Job description

Cygnific Manila is seeking a Reports & Data Analyst to transform business, operational, customer, and workforce data into meaningful insights that support decision-making and continuous improvement. You will work closely with stakeholders to understand needs, analyze trends, identify opportunities and risks, and provide actionable insights.

The role includes developing and maintaining reports and dashboards, monitoring KPIs, ensuring data quality, and partnering with Operations to translate