Data Integrity & AI-Driven Operations Specialist

Moody's Investors Service; Hinoba-an; On-site; PHP 500,000 - 800,000; Full time

Job summary

Moody's Investors Service is seeking a detail-oriented professional to ensure accurate contract and customer data across the order-to-cash process. You will review contracts, validate CRM data, and process sales orders while identifying data-related risks and renewal opportunities.

You will maintain Salesforce data, investigate anomalies, and collaborate with Sales, Legal, Finance, and Administration to deliver responsive service.

Qualifications

• Bachelor's degree in finance, business administration, information systems, management, or related field, or significant relevant experience.
• Salesforce Administrator training required; certification preferred.

Responsibilities

• Ensure accurate, compliant contract and customer data across the order-to-cash process while delivering responsive support to business partners.
• Review executed contracts and validate customer relationship management data against corporate policies, standards, and control requirements.
• Process sales orders for validated contracts, including approved changes and corrections.
• Analyze contracts approaching renewal to identify contractual or data-related issues, risks, and opportunities for Sales.
• Maintain accurate client, transaction, subscription, and entitlement data in Salesforce and related business tools.
• Monitor data proactively, investigate anomalies, and drive data accuracy, integrity, and consistency.
• Complete booked-verification activities for closed contracts and opportunities in Salesforce.
• Partner with Sales, Legal, Finance, and Administration to resolve issues and provide responsive customer service; contribute to initiatives that improve data quality, efficiency, transparency, and operational accuracy.

Skills

Data quality

Contract review

Cross-functional collaboration

Communication

Attention to detail

MS Office

Salesforce / CPQ

AI tooling

Education

Bachelor's degree in finance or related field

Salesforce Administrator training

Tools

Salesforce

Salesforce CPQ

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Job description

Moody's Investors Service is seeking a detail-oriented professional to ensure accurate contract and customer data across the order-to-cash process. You will review contracts, validate CRM data, and process sales orders while identifying data-related risks and renewal opportunities.

You will maintain Salesforce data, investigate anomalies, and collaborate with Sales, Legal, Finance, and Administration to deliver responsive service.