Data Entry Specialist

HelloConnect; Manila; On-site; PHP 290,000 - 379,000; Full time

Benefits offered by this job

Long Service Benefits

HMO medical coverage

Life insurance

Annual learning & development budget

360 Learning platform

Job summary

HelloConnect in the Philippines is seeking a Data Entry Specialist to support the FSQC team with data creation and maintenance for various ingredient categories and SKU management for the CA market. You will assist the Compliance team with document filing and records management in last-mile compliance, contributing to business success and customer satisfaction.

You will work closely with the FSQC and Compliance teams, ensuring data accuracy, SOP adherence, and timely reporting while

Qualifications

• Demonstrated attention to detail and data accuracy in data entry/maintenance.
• Experience with ERP systems or equivalent database tools.
• Ability to follow SOPs, policies and compliance processes.
• Strong organizational skills for filing and tracking documents.
• Excellent communication with cross-functional teams.
• Fluent in English, both written and spoken.

Responsibilities

• Maintain nutritional, temperature, logistics, and other data for new and existing SKUs in the HelloFresh ERP system per SOPs.
• Ensure data completeness and accuracy; report data issues to relevant stakeholders.
• Maintain operations by following training policies and procedures.
• Communicate with FSQC and Compliance teams about concerns or process improvements.
• Offboarding and deactivating SKUs in alignment with HelloConnect functions.
• Coordinate with other HelloConnect functions (Procurement, International FSQA) on ERP-related tasks.
• Support Compliance Manager in day-to-day tasks.
• Review onboarding documents with responsible stakeholders for accuracy.
• Conduct sanity checks of documents per criteria.
• Assist in preparation for compliance audits and document review.

Skills

Data accuracy

ERP experience

SOP compliance

Document organization

Cross-functional communication

English fluency

Job description

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

The Data Entry Specialist will support the FSQC team with data creation and maintenance related to different ingredient categories and SKU management for the CA market, the candidate will support the Compliance team with checking, maintaining, and filing documents and records in the area of last-mile compliance, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What You’ll Do

• Maintain technological (nutritional values, temperature data, logistic data, etc.) data of new and existing Culinary and Supplier SKUs on the HelloFresh ERP system as per Standard Operating Procedures on a regular basis.
• Ensure data completeness & accuracy and correct flow of information to the relevant stakeholders involved in the daily activities, including reporting any data issues to the team.
• Maintain operations by following policies and procedures as per training.
• Communicate regularly with the FSQC team (Food Safety Quality Managers and Compliance Managers) on any concerns /queries around the day-to-day role and provide feedback on any changes that can improve the existing processes.
• Offboarding and deactivating SKUs that need to be cut/delisted in alignment with other HelloConnect functions.
• Secure close alignment with other HelloConnect functions dedicated to tasks interconnected with HelloFresh ERP system (eg: Procurement, International FSQA)
• Support Compliance Manager in day-to-day tasks
• Review and filing of onboarding documents in coordination with the responsible stakeholders
• Sanity-checks of documents according to specified criteria
• Assistance in preparation of compliance audits and review of submitted documents

What You’ll Bring

• Strong attention to detail and accuracy in data entry/maintenance
• Experience with ERP systems or similar database tools
• Ability to follow SOPs, policies, and compliance processes
• Good organization skills for document filing and tracking
• Clear and regular communication with cross‑functional teams
• Fluency in English (written and spoken)

What We Offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well‑being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work‑Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well‑being and personal time