Product Operations Assistant

HelloConnect; Manila; On-site; PHP 391,000 - 536,000; Full time

Benefits offered by this job

Long service benefits

Mental health support

HMO medical coverage

Annual leave benefits

Life insurance

Annual learning budget

360 Learning platform access

Global team collaboration

Work-life balance

Job summary

HelloConnect is seeking a detail-oriented professional to join our team in Manila. You will help ensure products are developed, launched, and maintained efficiently and effectively through strong organizational skills, problem-solving, and clear communication.

We welcome applicants who bring unique ideas even if not all requirements are met. Join a dynamic team at Inoza tower, BGC, contributing to ongoing business success and customer satisfaction while collaborating with a diverse, global

Qualifications

• Strong organizational skills, good problem-solving abilities, and excellent communication skills.

Responsibilities

• Will oversee and manage recipe cards administrative and editorial processes
• Will be responsible for menu checks, updates, etc.
• Will coordinate with all relevant stakeholders
• Will upload all recipes and meal choices to our online recipe database
• Update and maintain trackers as a core of the product operations process
• Maintaining, organizing, cleaning and upkeep of data.
• Reports any data issues to the team
• Keeps data updated in the different sources
• Contributes to team effort by accomplishing related results as needed
• Perform ad-hoc, once-off admin processes such as updating excel tables as needed.

Job description

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impacted projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in ensuring that products are developed, launched, and maintained efficiently and effectively. It is strong organizational skills, good problem-solving abilities, and excellent communication skills., contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What You’ll Do

• Will oversee and manage recipe cards administrative and editorial processes
• Will be responsible for menu checks, updates, etc.
• Will coordinate with all relevant stakeholders
• Will upload all recipes and meal choices to our online recipe database
• Update and maintain trackers as a core of the product operations process
• Maintaining, organizing, cleaning and upkeep of data.
• Reports any data issues to the team
• Keeps data updated in the different sources
• Contributes to team effort by accomplishing related results as needed
• Perform ad-hoc, once-off admin processes such as updating excel tables as needed.

What We Offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?