Data Analyst, People Technology

Hammerjack Pty Ltd; Western Visayas; On-site; PHP 420,000 - 620,000; Full time

Job summary

Ubiquity is seeking a Data Analyst, People Technology, to lead database-level quality assurance, RCA, and reporting across HR platforms. You will bridge HR operations and IT, applying RCA and ITIL concepts to safeguard data accuracy and ensure reliable data lineage.

Key tasks include performing RCAs on data anomalies, writing complex SQL queries, and producing standard HR reports and dashboards for executive decisions. Strong collaboration across HR, IT, and vendors is essential.

Qualifications

• 3+ years of experience in HR analytics, technical data analysis, or IT process analysis.
• Bachelor's degree in Computer Science, Information Technology, Business Analytics, or a related field.
• Strong SQL proficiency and data quality mindset.
• Excellent written and verbal communication to bridge technical and non-technical stakeholders.

Responsibilities

• Database RCA & System Integrity: perform root cause analysis on anomalies, data pipeline issues, and system failures to implement long-term fixes.
• SQL Querying & Diagnostics: write, optimize, and execute complex SQL queries to inspect tables, validate schemas, and trace data lineage.
• Quality Audits & Risk Assessment: conduct data quality audits, analyze incident trends, and assess risks across HR systems.
• HR Reporting & Analytics: design, build, optimize, and maintain standard reports and dashboards for HR decision-making.
• Cross-Functional Collaboration: liaison between HR ops, HR IT, developers, and vendors to translate needs into DB requirements.
• Process Documentation & Knowledge Base: maintain post-incident reports and centralize HR system documentation.

Skills

SQL Proficiency

Root Cause Analysis

ITIL Knowledge

HR Analytics

Communication

Education

Bachelor's degree in CS/IT/Business Analytics

Job description

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As aData Analyst, People Technology,you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

This position requires strong SQL proficiency to lead database-level quality assurance, incident investigation, and reporting across our HR platforms. Bridging HR operations and IT, this role applies Root Cause Analysis (RCA) and IT Problem Management techniques to eliminate system discrepancies, safeguard data accuracy, and ensure reliable data lineage across enterprise HCM platforms.

What You'll Do:

• Database RCA & System Integrity: Perform deep-dive Root Cause Analysis on recurring database anomalies, system failures, and data pipeline disruptions in enterprise HCM platforms to establish permanent, long-term preventive solutions.
• SQL Querying & Technical Diagnostics: Write, optimize, and execute complex SQL queries to inspect raw database tables, validate schema structures, trace data lineage, and troubleshoot complex data issues.
• Quality Audits & Risk Assessment: Perform routine data quality audits, analyze incident trends, and execute risk assessments across HR systems to mitigate operational risks, prevent data corruption, and ensure compliance with process specifications.
• HR Reporting & Analytics: Design, build, optimize, and maintain standard operational reports, key metric dashboards, and executive summaries to support strategic HR decision-making.
• Cross-Functional Collaboration: Act as the primary liaison between HR operational units, HR IT teams, software developers, and external vendors to translate operational needs into technical database requirements and communicate status updates effectively.
• Process Documentation & Knowledge Base: Prepare post-incident reports, maintain HR system process documentation, and develop a centralized knowledge base for system workflows and technical troubleshooting guides

What We're Looking For:

• SQL Proficiency: Proven track record writing SQL queries for database investigation, data validation, schema inspection, and report creation.
• Technical Problem Solving: Hands-on experience in Root Cause Analysis, IT Problem Management, or technical systems troubleshooting.
• HR Systems & ITIL Knowledge: Working knowledge of enterprise HCM applications, cloud architectures, and IT service management concepts (ITIL framework).
• Education & Experience: 3+ years of experience in HR analytics, technical data analysis, or IT process analysis. Bachelor's degree in Computer Science, Information Technology, Business Analytics, or a related field.
• Soft Skills & Precision: Meticulous attention to detail regarding sensitive data paired with strong written and verbal communication skills to effectively bridge technical and non-technical stakeholders.

Why Join Us

Head: Access to career development programs that help you grow professionally and personally.

Heart: Be part of a people-first culture that values your contributions and supports your aspirations.

Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.