DATA ANALYST (ORTIGAS - ONSITE)

INTELEGENCIA BPO LLC CORP.; Pasig; On-site; PHP 400,000 - 800,000; Full time

Job summary

INTELEGENCIA BPO LLC CORP. in Metro Manila is seeking a data analyst to create, validate, and automate management reports, and transform client needs into functional requirements.

The role involves collaborating with IT and business teams to maintain reporting hierarchies and develop self-service dashboards. The position requires 3–5 years of data analytics experience, advanced proficiency in Excel, SQL, and CRM platforms, and the ability to transform large datasets into actionable insights for

Qualifications

• Minimum 3-5 years of data analyst experience required.
• Advanced proficiency in Excel, SQL, and CRM platforms required.
• Bachelor's degree required.

Responsibilities

• Create, validate, and send daily, weekly, and monthly management reports.
• Assist with requests for non-standard reports and analysis.
• Support management reporting by maintaining hierarchy information.
• Perform business-to-system analysis and troubleshooting analysis of complex management reports and business problems.
• Transform client needs into functional requirements.
• With guidance, collect, analyze, and document business requirements for project proposals.

Skills

Data analysis

Reporting

Data wrangling

Stakeholder communication

Education

Bachelor's degree

Tools

Excel

SQL

CRM platforms

Job description

RESPONSIBILITIES:

• Create, validate, and send daily, weekly, and monthly management reports.

• Assistance with requests for non-standard reports and analysis.

• Support management reporting by maintaining hierarchy information.

• Perform business-to-system analysis and troubleshooting analysis of complex management reports and business problems.

• In the report, the development lifecycle support impacts analysis and project requirements definition

• Transform client needs into functional requirements.

• With guidance, collect, analyze, and document business requirements for project proposals, including but not limited to process and data flow, user interface, and reporting requirements.

• Together with managers and/or senior analysts, participate in cross-functional meetings to understand customer needs and identify problems and solutions.

• Appropriate solutions, develop specifications, analyze, document business processes, validate testing processes, and train the user community.

• Gather, clean, and transform large data sets to be used in reports and visualization.

• Design, develop, and implement innovative/effective/strategic fully automated business solutions.

• Works closely with IT and the business to incorporate daily automated data refreshing.

• Develops and provides a standard set of user-friendly reporting tools to internal business customers.

• Provides maintenance on deployed tools and dashboards.

• Assist sales & marketing teams with CRM reports and data management, building and maintaining outreach lists for up to several dozen sales and inside sales colleagues.

• Other duties as assigned

• Minimum 3-5 years of data analyst experience required.

• Advanced proficiency in Excel, SQL, and CRM platforms required.

• Bachelor's degree required.