Dutch Speaking Customer Experts for Electronics Leader - Work In Athens, Greece

Mercier Consultancy Group; España; On-site; PHP 1,459,000 - 2,107,000; Full time

Benefits offered by this job

Competitive monthly salary

13th and 14th salaries

Fully paid training

Health insurance

Fully paid relocation package

Performance bonus

Career growth within a global company

Job summary

Mercier Consultancy Group is recruiting Dutch Speaking Customer Experts for an Electronics Leader position in Greece. You will represent a world-class electronics brand while joining a dynamic international team in Athens.

Role involves technical support via phone, email, and chat; educating users on features; and driving high customer satisfaction. EU passport or Greece work permit and relocation to Athens are required.

Qualifications

• Native or fluent Dutch is mandatory for this role.
• Willingness to relocate to Athens for on-site work.
• EU passport or valid Greece work permit required.
• Experience in consumer electronics customer support is advantageous.

Responsibilities

• Provide high-level technical support via phone, email and live chat.
• Educate users on features, updates and specifications of electronics products.
• Ensure high levels of customer satisfaction by resolving issues efficiently.
• Maintain accurate records of interactions in the CRM system.
• Collaborate with cross-functional teams to resolve complex hardware/software issues.

Skills

Dutch language

Technical support

Customer service

CRM systems

Multicultural teamwork

Communication

Tools

CRM software

Job description

Dutch Speaking Customer Experts for an Electronics LeaderAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions, specifically sourcing high-caliber professionals for exclusive Dutch-speaking jobs within the rapidly evolving consumer electronics sector.

Job Overview

We are currently looking for dynamic individuals to join our team in Athens for the Dutch Speaking Customer Experts for an Electronics Leader position in Greece. This role offers the unique opportunity to represent a global consumer electronics titan while enjoying a vibrant professional life and the Mediterranean charm that only jobs in Greece can provide.

Key Responsibilities

• Provide high-level technical support and troubleshooting for innovative consumer electronics products.
• Manage customer inquiries via phone, email, and live chat with a focus on brand excellence.
• Educate users on the latest features, updates, and specifications of the electronics portfolio.
• Ensure high levels of customer satisfaction by resolving technical issues efficiently.
• Maintain accurate records of customer interactions within the CRM system.
• Collaborate with cross-functional teams to elevate complex technical hardware or software issues.
• Continuously develop product knowledge to stay ahead of consumer electronics industry trends.
• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Strong interest in the consumer electronics field and new technologies.
• Exceptional communication skills and a customer-centric mindset.
• Valid EU passport or a valid work permit for Greece.
• Ability to relocate to Athens for this on-site opportunity.
• Professional demeanor and the ability to work in a multicultural, fast-paced environment.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training on the latest consumer electronics technology.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation).
• Attractive Monthly Performance Bonus based on quality metrics.
• A fantastic work environment and career growth opportunities within a global company.

Life in Greece

Embracing one of our Dutch-speaking jobs means immersing yourself in the rich culture and history of Greece. With over 300 days of sunshine a year, Greece offers a lifestyle that balances modern professional ambition with a relaxed Mediterranean atmosphere, perfect for those seeking a change of scenery and a high quality of life.

Our relocation package ensures a seamless transition as you move to Greece, allowing you to focus on enjoying the vibrant nightlife, world-class cuisine, and stunning coastal landscapes. Choosing to work in Greece provides an unforgettable personal and professional adventure, supported by a growing community of international professionals.