Customs Broker / Customs Operations Specialist

Private Advertiser; Manila; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Private Advertiser in the Philippines seeks an experienced Customs Broker to lead import/export operations. The role requires strong negotiation with Bureau of Customs, gate pass processing, and container release coordination to ensure on-time shipments.

You will manage multiple shipments with attention to regulatory compliance and accurate documentation. Ideal candidates have 10+ years in customs brokerage, extensive knowledge of procedures, and excellent communication and organizational skills

Qualifications

• Licensed Customs Broker preferred or required.
• At least 10 years of relevant experience in customs brokerage and import/export operations.
• Extensive experience in customs negotiations and shipment/container release.
• Strong gate pass processing experience and coordination with ports/terminals and shipping lines.
• In-depth knowledge of Bureau of Customs procedures and regulations.
• Experience handling examinations, assessments, holds, and other shipment-related concerns.
• Strong communication, negotiation, and coordination skills.
• Ability to work under pressure and manage time-sensitive shipments.
• Highly organized, detail-oriented, and able to manage multiple shipments.
• Proficient in Microsoft Office and relevant customs/logistics systems.

Responsibilities

• Handle and oversee customs clearance and import/export documentation from processing up to final release.
• Manage and coordinate the release of containers and shipments, including securing and processing gate passes and other required release documents.
• Conduct and manage negotiations and coordination with Bureau of Customs personnel regarding customs requirements, assessments, examinations, discrepancies, and shipment releases.
• Coordinate with shipping lines, terminals, ports, truckers, and customs representatives to facilitate smooth and timely container release.
• Monitor the status of shipments, customs entries, assessments, payments, examinations, and releases.
• Ensure that all customs documentation is accurate, complete, and compliant with applicable regulations.
• Handle customs concerns, discrepancies, holds, inspections, and other issues that may delay shipment release.
• Review customs duties, taxes, assessments, and related charges for accuracy.
• Process and monitor gate pass issuance and container release requirements.
• Coordinate with internal operations and clients regarding shipment status, customs requirements, and expected release dates.

Skills

Strong communication

Negotiation

Coordination

Time management

Attention to detail

Microsoft Office proficiency

Customs/logistics systems

Education

Licensed Customs Broker

Tools

Customs/logistics software

Job description

About the role

We are looking for an experienced Customs Broker with at least 10 years of experience in customs brokerage, import/export processing, customs negotiations, and shipment/container release. The ideal candidate has extensive knowledge of Bureau of Customs procedures and is highly experienced in coordinating with customs offices, port/terminal personnel, shipping lines, and other government agencies to ensure the timely and efficient release of shipments.

Key responsibilities

• Handle and oversee customs clearance and import/export documentation from processing up to final release.

• Manage and coordinate the release of containers and shipments, including securing and processing gate passes and other required release documents.

• Conduct and manage negotiations and coordination with Bureau of Customs personnel regarding customs requirements, assessments, examinations, discrepancies, and shipment releases.

• Coordinate with shipping lines, terminals, ports, truckers, and customs representatives to facilitate smooth and timely container release.

• Monitor the status of shipments, customs entries, assessments, payments, examinations, and releases.

• Ensure that all customs documentation is accurate, complete, and compliant with applicable regulations.

• Handle customs concerns, discrepancies, holds, inspections, and other issues that may delay shipment release.

• Review customs duties, taxes, assessments, and related charges for accuracy.

• Process and monitor gate pass issuance and container release requirements.

• Coordinate with internal operations and clients regarding shipment status, customs requirements, and expected release dates.

About you

• Licensed Customs Broker preferred/required.

• At least 10 years of relevant experience in customs brokerage and import/export operations.

• Extensive experience in customs negotiations and shipment/container release.

• Strong experience in gate pass processing and coordination with ports/terminals and shipping lines.

• In-depth knowledge of Bureau of Customs procedures and regulations.

• Experienced in handling customs examinations, assessments, holds, and other shipment-related concerns.

• Strong communication, negotiation, and coordination skills.

• Able to work under pressure and handle time-sensitive shipments.

• Highly organized, detail-oriented, and capable of managing multiple shipments simultaneously.

• Proficient in Microsoft Office and relevant customs/logistics systems.