Customer Support Specialist — Remote & Onsite (English Pro)

Snapscale; Davao City; Hybrid; PHP 223,000 - 357,000; Full time

Job summary

Snapscale in the Philippines seeks motivated customer service representatives to support growing client accounts. You will engage with customers by phone, email, and in-person where applicable, resolve inquiries, and uphold professional service standards.

Ideal candidates have at least 1 year in BPO, are proficient in English, and demonstrate initiative and a positive, helpful attitude. Both onsite and work-from-home options are considered.

Qualifications

• At least 1 year of BPO or contact center experience.
• Proficient in English with clear communication skills.
• Positive, helpful attitude and willingness to take initiative.

Responsibilities

• Engage with customers by phone, email, and in-person where applicable.
• Resolve inquiries and uphold professional service standards.

Skills

BPO experience

English proficiency

Customer service

Job description

Snapscale in the Philippines seeks motivated customer service representatives to support growing client accounts. You will engage with customers by phone, email, and in-person where applicable, resolve inquiries, and uphold professional service standards.

Ideal candidates have at least 1 year in BPO, are proficient in English, and demonstrate initiative and a positive, helpful attitude. Both onsite and work-from-home options are considered.