Customer Success & Support Specialist | 1+ Yr BPO

Snapscale; Davao City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Snapscale is seeking a Customer Service Representative in the Philippines to be the primary contact for customers. You will handle inquiries, resolve issues, and support operations through precise documentation and cross-functional coordination.

Ideal candidates have at least 1 year in BPO or customer service, with strong verbal and written communication, and the ability to multitask with professionalism. The role emphasizes professionalism and customer satisfaction in a fast-paced environment.

Qualifications

• 1 year of experience in BPO or customer service.
• Strong verbal and written communication.
• Ability to multitask with professionalism.

Responsibilities

• Handle inquiries from customers.
• Resolve customer issues and problems.
• Support operations through precise documentation and cross-functional coordination.

Skills

Verbal communication

Written communication

Multitasking

Professionalism

Job description

Snapscale is seeking a Customer Service Representative in the Philippines to be the primary contact for customers. You will handle inquiries, resolve issues, and support operations through precise documentation and cross-functional coordination.

Ideal candidates have at least 1 year in BPO or customer service, with strong verbal and written communication, and the ability to multitask with professionalism. The role emphasizes professionalism and customer satisfaction in a fast-paced environment.