Customer Support Specialist — Multichannel Problem Solver

Plaming Services Buhangin Branch; Davao del Sur; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service company in Davao del Sur is seeking a dedicated Customer Service Representative to join their team. The role involves addressing customer inquiries and resolving complaints to ensure a positive experience. Ideal candidates should possess excellent communication skills and previous customer service experience. This position offers an opportunity to provide exceptional service through various channels.

Qualifications

• Previous customer service experience is preferred.
• Must have strong attention to detail.

Responsibilities

• Address customer inquiries and resolve complaints.
• Provide exceptional service through phone, email, and chat support.

Skills

Excellent communication skills

Strong problem-solving abilities

Ability to multitask

Positive attitude

Tools

Microsoft Office

CRM software

Job description

A customer service company in Davao del Sur is seeking a dedicated Customer Service Representative to join their team. The role involves addressing customer inquiries and resolving complaints to ensure a positive experience. Ideal candidates should possess excellent communication skills and previous customer service experience. This position offers an opportunity to provide exceptional service through various channels.