Customer Service & CRM Support Specialist

TECHNO KIDS DAVAO; Davao del Sur; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Commission

Employee Recognition and Rewards

Job summary

A local customer service company in Davao del Sur seeks a friendly and organized individual to join their team. The role involves assisting customers, resolving issues, and ensuring satisfaction. Candidates should have a high school diploma and experience in customer service. Additional skills in MS Office and CRM systems are required. The company values a positive attitude and the ability to multitask.

Qualifications

• Must have experience in customer service or a similar role.
• Ability to multitask in a fast-paced environment.
• Positive attitude and dedication to customer satisfaction.

Responsibilities

• Act as the primary point of contact for customers.
• Answer customer inquiries and manage complaints.
• Process orders and returns and maintain accurate records.

Skills

Customer Service

Problem Solving

Communication

Team Player

Education

High school diploma or equivalent

Tools

MS Office

CRM systems

Salesforce

Shopify

Job description

A local customer service company in Davao del Sur seeks a friendly and organized individual to join their team. The role involves assisting customers, resolving issues, and ensuring satisfaction. Candidates should have a high school diploma and experience in customer service. Additional skills in MS Office and CRM systems are required. The company values a positive attitude and the ability to multitask.