Customer Service & CRM Support Specialist

TECHNO KIDS DAVAO; Davao del Sur; Sur place; PHP 167 400 - 279 000; Plein temps

Avantages offerts par ce poste

Commission

Employee Recognition and Rewards

Résumé du poste

A local customer service company in Davao del Sur seeks a friendly and organized individual to join their team. The role involves assisting customers, resolving issues, and ensuring satisfaction. Candidates should have a high school diploma and experience in customer service. Additional skills in MS Office and CRM systems are required. The company values a positive attitude and the ability to multitask.

Qualifications

• Must have experience in customer service or a similar role.
• Ability to multitask in a fast-paced environment.
• Positive attitude and dedication to customer satisfaction.

Responsabilités

• Act as the primary point of contact for customers.
• Answer customer inquiries and manage complaints.
• Process orders and returns and maintain accurate records.

Connaissances

Customer Service

Problem Solving

Communication

Team Player

Formation

High school diploma or equivalent

Outils

MS Office

CRM systems

Salesforce

Shopify

Description du poste

A local customer service company in Davao del Sur seeks a friendly and organized individual to join their team. The role involves assisting customers, resolving issues, and ensuring satisfaction. Candidates should have a high school diploma and experience in customer service. Additional skills in MS Office and CRM systems are required. The company values a positive attitude and the ability to multitask.