Customer Support Specialist: Multichannel Care & Scheduling

StackPH; Quezon City; On-site; PHP 279,000 - 334,800; Full time

Job summary

A customer service provider in Quezon City is seeking a Junior Customer Service Representative. The role involves providing exceptional service, resolving customer issues, and maintaining records. Candidates should have a College Diploma and at least 6 months of BPO experience. Strong communication skills and technical proficiency are essential. This position offers the opportunity to work in a dynamic and supportive environment.

Qualifications

• Minimum of 6 months BPO experience required.
• Ability to multitask and prioritize workload.
• Familiarity with call center operations.

Responsibilities

• Provide exceptional customer service through various channels.
• Handle incoming calls addressing customer needs.
• Maintain accurate records of customer interactions.

Skills

Proficient in English

Strong customer service orientation

Excellent problem-solving skills

Education

College Diploma or equivalent

Job description

A customer service provider in Quezon City is seeking a Junior Customer Service Representative. The role involves providing exceptional service, resolving customer issues, and maintaining records. Candidates should have a College Diploma and at least 6 months of BPO experience. Strong communication skills and technical proficiency are essential. This position offers the opportunity to work in a dynamic and supportive environment.