Entry-Level Customer Support Specialist

RC Low Human Resource Consultancy OPC; Makati; On-site; PHP 167,400 - 279,000; Full time

Job summary

A leading human resource consultancy in Metro Manila is seeking candidates for a customer service role to respond to inquiries, provide product information, and resolve issues. This position requires a High/Senior High School diploma, and no prior experience is necessary as training will be provided. Excellent communication skills and the ability to handle pressure are essential. The role is office-based and may include evening or weekend shifts.

Qualifications

• No prior experience necessary; training provided.
• Excellent communication skills, patience, and empathy required.
• Ability to work under pressure.

Responsibilities

• Respond promptly to customer inquiries via phone.
• Provide accurate information about products and services.
• Resolve customer issues and complaints effectively.
• Maintain detailed records of customer interactions.
• Work collaboratively with team members to enhance customer satisfaction.

Skills

Proficient in English

Strong customer service skills

Familiarity with call center operations

Education

High/Senior High School diploma

Job description

A leading human resource consultancy in Metro Manila is seeking candidates for a customer service role to respond to inquiries, provide product information, and resolve issues. This position requires a High/Senior High School diploma, and no prior experience is necessary as training will be provided. Excellent communication skills and the ability to handle pressure are essential. The role is office-based and may include evening or weekend shifts.