Customer Support Specialist — Empathetic, Detail‑Driven

Miranda HR; Quezon City; On-site; PHP 223,000 - 290,000; Full time

Job summary

A leading recruitment agency in Quezon City is seeking a customer service representative to assist customers with product and service information. The ideal candidate will have a high school diploma and 0–2 years of experience. Strong customer service skills, excellent English communication abilities, and the capability to work effectively in a team are essential. This role provides an opportunity to enhance the overall customer service experience in a supportive environment.

Qualifications

• 0–2 years of experience in a customer service role.
• Effective communication and interpersonal skills.
• Attention to detail and organizational ability.

Responsibilities

• Assist customers by providing product and service information.
• Handle customer inquiries and complaints in a professional manner.
• Document customer interactions and relevant information accurately.

Skills

Strong customer service skills

Excellent English communication abilities

Organizational skills

Problem-solving and critical thinking skills

Team player ability

Education

High School Diploma or equivalent

Job description

A leading recruitment agency in Quezon City is seeking a customer service representative to assist customers with product and service information. The ideal candidate will have a high school diploma and 0–2 years of experience. Strong customer service skills, excellent English communication abilities, and the capability to work effectively in a team are essential. This role provides an opportunity to enhance the overall customer service experience in a supportive environment.