Customer Support Specialist: Elevate Customer Success

BAYTECH BPO CORPORATION; Pasig; On-site; PHP 201,000 - 290,000; Full time

Job summary

BAYTECH BPO CORPORATION in Metro Manila is seeking bright, trainable individuals to join our Customer Support Team as Customer Service Representatives. You will study customer needs and help resolve issues in a timely and cost-effective manner across departments.

You will collaborate with Marketing and Development to propose product changes that enhance value for our customers, support satisfaction, and contribute to continuous improvement.

Qualifications

• Bright, trainable individuals with strong communication skills.
• Willingness to learn and adapt to customer support processes.

Responsibilities

• Study customer needs and help satisfy them in a timely, cost-effective manner.
• Resolve customer issues that cut across departments.
• Work with Marketing and Development to suggest product improvements.

Job description

BAYTECH BPO CORPORATION in Metro Manila is seeking bright, trainable individuals to join our Customer Support Team as Customer Service Representatives. You will study customer needs and help resolve issues in a timely and cost-effective manner across departments.

You will collaborate with Marketing and Development to propose product changes that enhance value for our customers, support satisfaction, and contribute to continuous improvement.