Customer Support Specialist — Call Center

Big3 AR-Van's Garments Manufacturing Company; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Big3 AR-Van's Garments Manufacturing Company in Metro Manila is seeking a Customer Service Representative to handle inquiries, resolve issues, and ensure a positive customer experience.

You will multitask in a fast-paced environment, maintain accurate records, and collaborate with teammates to improve processes. A bachelor's degree is preferred, and 0–2 years in customer service or call centers is acceptable. Strong verbal and written communication is essential.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 0–2 years of customer service or call center experience.
• Strong verbal and written communication skills.
• Positive attitude with adaptability and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Respond to inquiries and resolve issues to provide exceptional service.
• Handle incoming calls efficiently with a positive attitude.
• Document customer interactions accurately in the database.
• Collaborate with team to improve processes and customer satisfaction.
• Meet performance metrics and management-set objectives.

Skills

Communication skills

Verbal communication

Written communication

Education

Bachelor’s degree

Job description

Big3 AR-Van's Garments Manufacturing Company in Metro Manila is seeking a Customer Service Representative to handle inquiries, resolve issues, and ensure a positive customer experience.

You will multitask in a fast-paced environment, maintain accurate records, and collaborate with teammates to improve processes. A bachelor's degree is preferred, and 0–2 years in customer service or call centers is acceptable. Strong verbal and written communication is essential.