Customer Care & Call Center Specialist

Big3 AR-Van's Garments Manufacturing Company; Marikina; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Employee Recognition Program

Government Mandated Benefits

Job summary

Big3 AR-Van's Garments Manufacturing Company is seeking a Call Center Representative (Blended Account) for an on-site role in Marikina. No prior experience required; 0–2 years is acceptable. A High School Diploma or equivalent is required.

You will handle inbound and outbound calls, resolve inquiries, and promote products based on customer needs while keeping accurate records. Strong communication, problem-solving abilities, and a customer-focused mindset are essential for success in this

Qualifications

• High School Diploma or equivalent is required.
• 0–2 years of experience is acceptable.
• Strong communication, problem-solving abilities, and a customer-focused mindset are essential.

Responsibilities

• Handle inbound and outbound calls while providing exceptional customer service.
• Assist customers with inquiries, complaints, and feedback, ensuring resolution and satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Promote products and services based on customer needs and preferences.
• Collaborate with team members to achieve performance targets and enhance customer experience.

Skills

Strong communication

Problem solving

Customer-focused

Education

High School Diploma or equivalent

Job description

Big3 AR-Van's Garments Manufacturing Company is seeking a Call Center Representative (Blended Account) for an on-site role in Marikina. No prior experience required; 0–2 years is acceptable. A High School Diploma or equivalent is required.

You will handle inbound and outbound calls, resolve inquiries, and promote products based on customer needs while keeping accurate records. Strong communication, problem-solving abilities, and a customer-focused mindset are essential for success in this