Customer Support & Sales Specialist

StackPH; Cebu City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A customer service provider in Cebu City is seeking individuals to handle customer inquiries and provide support in a fast-paced environment. The ideal candidate should have a High/Senior High School diploma and proficiency in English. Training is provided, making it a great opportunity for those without prior experience. The role includes resolving complaints, documenting interactions, and ensuring high customer satisfaction.

Qualifications

• High/Senior High School diploma is required.
• No prior experience required; training will be provided.
• Proficiency in English and excellent customer service skills.

Responsibilities

• Answer incoming customer calls and respond to inquiries.
• Resolve customer complaints and issues effectively.
• Document all interactions in the CRM system.

Skills

Proficiency in English

Excellent customer service

Scheduling

Problem-solving abilities

Familiarity with Salesforce

Account management

Education

High/Senior High School diploma

Job description

A customer service provider in Cebu City is seeking individuals to handle customer inquiries and provide support in a fast-paced environment. The ideal candidate should have a High/Senior High School diploma and proficiency in English. Training is provided, making it a great opportunity for those without prior experience. The role includes resolving complaints, documenting interactions, and ensuring high customer satisfaction.