Customer Support Representative | Consumer Electronics | Day Shift

GAINSTRONG TALENT SOLUTIONS CORP.; Quezon City; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Day-shift schedule

Competitive salary and benefits

Training and career development

Career growth opportunities

Job summary

GAINSTRONG TALENT SOLUTIONS CORP. is seeking an experienced Customer Support Representative to join our Consumer Electronics Account for day-shift operations in Quezon City.

You'll handle inquiries, provide product information, document interactions, and uphold quality standards while delivering friendly, solution-focused support.

This on-site role offers career growth, training, and a competitive salary and benefits package for BPO professionals.

Qualifications

• English communication skills in verbal and written form.
• 1-3 years of BPO/Contact Center experience.
• Excellent customer service and problem-solving abilities.
• Willing to work on-site in the Quezon City/Manila area.

Responsibilities

• Handle customer inquiries and concerns related to consumer electronics products and services
• Provide accurate product information and appropriate solutions
• Assist customers with product, order, account, and service-related concerns
• Resolve customer issues professionally and efficiently
• Maintain a positive customer experience
• Accurately document customer interactions
• Follow company policies, procedures, and quality standards

Skills

Customer service

English communication

Problem-solving

BPO experience

Education

Senior High School Graduate

High School Graduate

Job description

About the role

We are looking for an experienced Customer Support Representative to join our Consumer Electronics Account. This is a great opportunity for BPO professionals looking for a day-shift schedule.

Key responsibilities

• Handle customer inquiries and concerns related to consumer electronics products and services
• Provide accurate product information and appropriate solutions
• Assist customers with product, order, account, and service-related concerns
• Resolve customer issues professionally and efficiently
• Maintain a positive customer experience
• Accurately document customer interactions
• Follow company policies, procedures, and quality standards

About you

• At least High School or Senior High School Graduate
• College graduates are welcome to apply
• More than 1 year to 3 years of BPO/Contact Center experience
• Good verbal and written English communication skills
• Strong customer service and problem-solving skills
• Comfortable handling customer inquiries and concerns
• Willing to work on‑site

Benefits

• Day-shift schedule
• Competitive salary and benefits
• Training and career development opportunities
• Career growth opportunities