Customer Support Rep. | Hybrid Set Up

Coronis Health; Mandaluyong; Hybrid; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Coronis Health Philippines is seeking a customer service specialist to support dental accounts. You will assist patients and clients with statements, billing questions, and payment procedures, delivering accurate, friendly service.

Based in Mandaluyong with a hybrid work setup, you will maintain detailed records of interactions and resolutions, and collaborate with teams to improve service quality while supporting US-based healthcare providers.

Qualifications

• At least 1 year of experience handling Dental Accounts.
• Strong communication and problem-solving skills.
• Detail-oriented and customer-focused.

Responsibilities

• Assist patients and clients by providing accurate information regarding statements, billing concerns, and payment procedures.
• Maintain detailed records of customer interactions, inquiries, and resolutions.
• Professionally address and resolve customer concerns and complaints.
• Perform other duties and responsibilities as assigned to support business operations and team objectives.

Skills

Dental Accounts

Communication

Problem Solving

Detail Oriented

Customer Focus

Job description

At Coronis Health Philippines, we do more than manage revenue cycles. We empower healthcare providers across the United States to focus on what matters most: delivering exceptional patient care.

As a trusted healthcare revenue cycle management partner, we combine cutting-edge technology, data-driven insights, and industry expertise to streamline billing, optimize claims management, and improve operational efficiency. Our success is built on a culture of empathy, integrity, innovation, and excellence, helping thousands of healthcare organizations achieve sustainable growth and financial success.

Are you passionate about customer service and experienced in handling dental accounts? Join our growing team and become part of an organization that values collaboration, professional growth, and meaningful impact.

Key Responsibilities

• Assist patients and clients by providing accurate information regarding statements, billing concerns, and payment procedures.
• Maintain detailed records of customer interactions, inquiries, and resolutions.
• Professionally address and resolve customer concerns and complaints.
• Perform other duties and responsibilities as assigned to support business operations and team objectives.

What We're Looking For

• At least 1 year of experience handling Dental Accounts
• Strong communication and problem-solving skills
• Detail-oriented and customer-focused
• Willing to work in a Hybrid Setup based in Mandaluyong City

Why Join Coronis Health?

• Career growth and development opportunities
• Supportive and inclusive company culture
• Be part of a team that helps transform healthcare operations across the U.S.