Customer Service Agent | Dental | Hybrid Set Up

Coronis Health; Philippines; Hybrid; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Hybrid work environment

Career growth

Competitive compensation

Job summary

Coronis Health Philippines in Mandaluyong City is seeking a Dental Customer Service Representative to handle patient and clinic inquiries about statements, billing concerns, and payment procedures. This role operates in a hybrid setup, balancing on-site and remote work.

The ideal candidate has at least 1 year of experience with dental accounts and strong communication and problem-solving skills. You will maintain detailed interaction records while supporting team goals and delivering excellent

Qualifications

• 1 year of experience handling dental accounts.

Responsibilities

• Assist patients and clients by providing accurate information regarding statements, billing concerns, and payment procedures.
• Maintain detailed records of customer interactions, inquiries, and resolutions.
• Professionally address and resolve customer concerns and complaints.
• Perform other duties and responsibilities as assigned to support business operations and team objectives.

Skills

Dental accounts

Customer service

Communication skills

Job description

About the job

Join Coronis Health Philippines!

About Us

At Coronis Health Philippines, we do more than manage revenue cycles. We empower healthcare providers across the United States to focus on what matters most: delivering exceptional patient care.

As a trusted healthcare revenue cycle management partner, we combine cutting-edge technology, data-driven insights, and industry expertise to streamline billing, optimize claims management, and improve operational efficiency. Our success is built on a culture of empathy, integrity, innovation, and excellence, helping thousands of healthcare organizations achieve sustainable growth and financial success.

We're Hiring: Dental Customer Service Representative

Are you passionate about customer service and experienced in handling dental accounts Join our growing team and become part of an organization that values collaboration, professional growth, and meaningful impact.

Key Responsibilities

Assist patients and clients by providing accurate information regarding statements, billing concerns, and payment procedures.

Maintain detailed records of customer interactions, inquiries, and resolutions.

Professionally address and resolve customer concerns and complaints.

Perform other duties and responsibilities as assigned to support business operations and team objectives.

What We're Looking For

At least 1 year of experience handling Dental Accounts

Strong communication and problem-solving skills

Detail-oriented and customer-focused

Willing to work in a Hybrid Setup based in Mandaluyong City

Why Join Coronis Health

Competitive compensation and benefits

Hybrid work environment

Career growth and development opportunities

Supportive and inclusive company culture

Be part of a team that helps transform healthcare operations across the U.S.