Customer Support Associate - Project Based | Career Growth

ResultsCX; Batangas City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Paid training

Career development

Healthcare benefits

Paid time off

Job summary

ResultsCX in Lipa, Batangas, Philippines, is seeking a Customer Support Associate for a project-based role. You will handle customer inquiries via phone, email, and chat, delivering high-quality assistance with clear guidance and empathy.

This onsite position offers training and opportunities to grow within a global CX team. The role focuses on resolving issues efficiently, navigating multiple systems, and maintaining accuracy, with a culture that values collaboration and proactive learning.

Qualifications

• Legal working age with a high school or senior high diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• A growth mindset and a proactive attitude.
• Willingness to work onsite and on shifting schedules.
• No prior contact center experience required—just the drive to learn and succeed.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with confidence and accuracy.

Skills

Communication

Typing 35 WPM

Basic computer skills

On-site willingness

Growth mindset

Education

High school diploma

Job description

ResultsCX in Lipa, Batangas, Philippines, is seeking a Customer Support Associate for a project-based role. You will handle customer inquiries via phone, email, and chat, delivering high-quality assistance with clear guidance and empathy.

This onsite position offers training and opportunities to grow within a global CX team. The role focuses on resolving issues efficiently, navigating multiple systems, and maintaining accuracy, with a culture that values collaboration and proactive learning.