Customer Support Pro - Project-Based (Pasig)

ResultsCX; Manila; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Paid training

Career development

Healthcare benefits

Paid time off

Performance incentives

Job summary

ResultsCX in Pasig, Philippines is seeking a Customer Support Associate for a project-based role. You will deliver high-quality support via phone, email, and chat, guiding customers with clear instructions and empathetic solutions. Onsite work and shifting schedules are involved as part of a dynamic, purpose-driven team.

The role emphasizes learning fast, collaborating with colleagues, and maintaining accuracy while navigating multiple systems to ensure customer satisfaction.

Qualifications

• Legal working age with a high school or senior high diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• A growth mindset and a proactive attitude.
• Willingness to work onsite and on shifting schedules.
• No prior contact center experience required—just the drive to learn and succeed.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with confidence and accuracy.

Skills

Communication

Typing (35 WPM)

Basic computer navigation

Growth mindset

Willingness to work onsite

Drive to learn

Education

High school diploma

Job description

ResultsCX in Pasig, Philippines is seeking a Customer Support Associate for a project-based role. You will deliver high-quality support via phone, email, and chat, guiding customers with clear instructions and empathetic solutions. Onsite work and shifting schedules are involved as part of a dynamic, purpose-driven team.

The role emphasizes learning fast, collaborating with colleagues, and maintaining accuracy while navigating multiple systems to ensure customer satisfaction.