Career-Driven Call Center Agent — Growth & Benefits

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary package

HMO coverage

Monthly allowances and performance bonuses

Opportunities for career advancement

Paid training and time off

Fun company events

Job summary

A leading communication consultancy in Mandaluyong is seeking motivated and enthusiastic individuals for customer support roles. This position offers a competitive salary package, benefits from Day 1, and opportunities for career advancement. You will handle customer inquiries through various channels, maintain accurate records, and collaborate with teams to ensure customer satisfaction. Ideal candidates are high school graduates or above, eager to build their careers, and able to work onsite.

Qualifications

• Open to high school graduates and college undergrads.
• Experience in BPO is a plus but not required.
• Must be willing to work onsite and attend on-site interviews.

Responsibilities

• Resolve customer concerns and inquiries via voice and non-voice.
• Maintain accurate records in the internal system.
• Ensure customer satisfaction and efficient issue resolution.
• Stay informed on company products and policies.
• Collaborate with the team for improvements.

Skills

Customer support

Communication

Problem-solving

Education

High school diploma or higher

Job description

A leading communication consultancy in Mandaluyong is seeking motivated and enthusiastic individuals for customer support roles. This position offers a competitive salary package, benefits from Day 1, and opportunities for career advancement. You will handle customer inquiries through various channels, maintain accurate records, and collaborate with teams to ensure customer satisfaction. Ideal candidates are high school graduates or above, eager to build their careers, and able to work onsite.