Customer Support & Accounts Associate

Miranda HR; Cebu City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service company in Cebu City is looking for individuals to respond to customer inquiries and provide accurate product information. The role involves assisting with back-office support and account management tasks while maintaining a high level of customer service and satisfaction. Candidates should have a High School diploma or equivalent, strong interpersonal, organizational, and communication skills. There’s no prior experience required, making this an ideal entry-level position.

Qualifications

• Strong interpersonal and organizational skills.
• Excellent customer service and problem-solving abilities.
• Proficient in English with strong communication skills.

Responsibilities

• Respond to customer inquiries and provide accurate information regarding products and services.
• Assist with back-office support and account management tasks.
• Maintain a high level of customer service and satisfaction.
• Collaborate with team members to ensure efficient operations.
• Utilize technical skills to manage call systems and customer information.

Skills

Interpersonal skills

Organizational skills

Customer service

Problem-solving abilities

Communication skills

Education

High School diploma or equivalent

Job description

A customer service company in Cebu City is looking for individuals to respond to customer inquiries and provide accurate product information. The role involves assisting with back-office support and account management tasks while maintaining a high level of customer service and satisfaction. Candidates should have a High School diploma or equivalent, strong interpersonal, organizational, and communication skills. There’s no prior experience required, making this an ideal entry-level position.