Customer Success & Content Strategist (Hybrid)

Dedale Intelligence; Metro Manila; Hybrid; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Hybrid work setup

Job summary

Dedale Intelligence is seeking a Customer Success Associate in the Philippines to engage clients through our Lighthouse platform. You will monitor usage, identify engagement trends, and coordinate with internal teams to ensure rapid, effective responses.

Ideal candidates have 3-5 years in client-facing roles, strong English communication, and experience with content creation. A flexible, hybrid work setup and opportunities in a start-up environment await the right candidate.

Qualifications

• 3–5 years in client-facing roles.
• Strong English communication.
• Experience with content creation.

Responsibilities

• Engage clients via Lighthouse platform.
• Monitor product usage and identify engagement trends.
• Coordinate with internal teams to ensure rapid, effective responses.

Skills

Client-facing experience

English communication

Content creation

Job description

Dedale Intelligence is seeking a Customer Success Associate in the Philippines to engage clients through our Lighthouse platform. You will monitor usage, identify engagement trends, and coordinate with internal teams to ensure rapid, effective responses.

Ideal candidates have 3-5 years in client-facing roles, strong English communication, and experience with content creation. A flexible, hybrid work setup and opportunities in a start-up environment await the right candidate.