Client Success & Content Growth Strategist

Dedale Intelligence; Cebu City; On-site; PHP 360,000 - 540,000; Full time

Job summary

Dedale Intelligence in Cebu City is seeking a Customer Success Associate to engage clients via the Lighthouse platform, monitor usage, and deliver personalized content recommendations. You will coordinate with internal teams to address inquiries and help improve content offerings in a startup-like environment with a diverse, international team.

Proficiency in English and 3–5 years of related experience, including content/newsletter writing, are preferred in this dynamic setting in Cebu City.

Qualifications

• 3–5 years of related experience, including content/newsletter writing.
• Proficiency in English required.

Responsibilities

• Engage clients via the Lighthouse platform.
• Monitor usage and deliver personalized content recommendations.
• Coordinate with internal teams to address inquiries and issues.
• Help improve content offerings in a startup-like environment with a diverse, international team.

Skills

Content writing

English proficiency

Customer engagement

Job description

Dedale Intelligence in Cebu City is seeking a Customer Success Associate to engage clients via the Lighthouse platform, monitor usage, and deliver personalized content recommendations. You will coordinate with internal teams to address inquiries and help improve content offerings in a startup-like environment with a diverse, international team.

Proficiency in English and 3–5 years of related experience, including content/newsletter writing, are preferred in this dynamic setting in Cebu City.