Customer Solutions Specialist – Growth & Impact

Acquire Intelligence Philippines Inc.; Pasig; Remote; PHP 360.000 - 540.000; Vollzeit

Zusammenfassung

Acquire Intelligence Philippines invites you to join our growing offshore team supporting a multi-skilled back-office function for an Australian client. You will be trained across the full breadth of the function from day one, gaining cross-functional experience in job administration, quotes, pricing, product identification, and scheduling support.

This day-shift role (Mon-Fri) with early morning Philippine Time coverage offers opportunities to grow, with our values-led culture, internal

Qualifikationen

• Experience in contact center or back-office operations.
• Ability to handle multiple systems (CRM, email, and chat) with accuracy under time pressure.
• Strong proficiency in Microsoft Office, especially Outlook and Excel.
• Experience juggling varied tasks and priorities.

Aufgaben

• Handle bookings, confirmations, and new job entries accurately.
• Prepare quotes and process payment confirmations.
• Respond to product identification requests and manage unmatched items.
• Review cases and perform scheduling support.
• Support continuous improvement and cross-train across tasks.

Kenntnisse

Contact center experience

Back-office experience

CRM systems

MS Excel

Time management

Tools

CRM software

Outlook

Excel

Jobbeschreibung

Acquire Intelligence Philippines invites you to join our growing offshore team supporting a multi-skilled back-office function for an Australian client. You will be trained across the full breadth of the function from day one, gaining cross-functional experience in job administration, quotes, pricing, product identification, and scheduling support.

This day-shift role (Mon-Fri) with early morning Philippine Time coverage offers opportunities to grow, with our values-led culture, internal