Customer Service Specialist - Onsite Cebu, Growth

GDV BUSINESS SERVICES CO.; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Day 1 HMO

Competitive Salary Package

Paid Training

Career Growth Opportunities

Supportive Work Environment

Job summary

GDV BUSINESS SERVICES CO. is hiring Customer Service Representatives in Cebu City. In this role, you will handle customer inquiries through voice or non-voice channels and provide professional support to assist with requests and issue resolutions.

The position requires at least a High School diploma and good communication skills. Benefits include Day 1 HMO, a competitive salary package, and paid training, with a supportive work environment to foster career growth.

Qualifications

• At least High School Graduate or Senior High School Graduate.
• With or without BPO experience.
• Good verbal and written communication skills.
• Basic computer knowledge and typing skills.
• Customer-service oriented and detail-oriented.
• Willing to work onsite in Cebu City.

Responsibilities

• Handle customer inquiries and concerns through voice or non-voice channels.
• Assist customers with requests and issue resolution.
• Provide accurate information based on established guidelines.
• Document customer interactions and follow compliance guidelines.
• Meet assigned productivity and performance targets.

Skills

Communication skills

Customer service orientation

Basic computer knowledge

Detail-oriented

Education

High School Graduate or Senior High School Graduate

Job description

GDV BUSINESS SERVICES CO. is hiring Customer Service Representatives in Cebu City. In this role, you will handle customer inquiries through voice or non-voice channels and provide professional support to assist with requests and issue resolutions.

The position requires at least a High School diploma and good communication skills. Benefits include Day 1 HMO, a competitive salary package, and paid training, with a supportive work environment to foster career growth.